Logistics Operations Manager, Deployments

Google•New Albany, OH

7d•$136,000 - $196,000

About The Position

As a Program Manager at Google, you will lead complex, multidisciplinary projects from start to finish, coordinating stakeholders, planning requirements, managing schedules, identifying risks, and communicating progress and deadlines across cross-functional teams. In this role, you will lead the optimization of Google's logistics processes using current industry standards and best practices. You will recommend process improvements, manage change, standardize user documentation, establish action-oriented processes, and work with partner teams. You will lead Americas server operations logistics initiatives lasting from three months to two years, create Business Requirements Documents (BRDs), work with key stakeholders, drive innovation, assess operational impacts, and prepare presentations and documents for leadership. The role is part of Google Technical Infrastructure, which develops and maintains data centers and platforms and keeps Google's networks running.

Requirements

Bachelor's degree or equivalent practical experience.
7 years of experience analyzing data and generating business insights.
7 years of experience developing operational process solutions and working with cross-functional teams to drive changes.
7 years of experience in a customer- or client-facing role supporting logistics.

Nice To Haves

MBA, a master's degree in a related field, or CSCMP certification.
7 years of experience using data analysis to drive decision-making.
7 years of experience building relationships with stakeholders or clients.
Experience in data center equipment environments or computer component manufacturing.
Knowledge of SQL and analytics, and Operations Six Sigma certification or other relevant operations coursework.
Excellent problem-solving skills, including structured thinking and logic, and the ability to provide solutions to challenges.

Responsibilities

Manage daily logistics operations, material flow, and third-party logistics warehouse and data center vendors, including budgets, invoices, and capital improvements.
Monitor service-level agreements (SLAs), key performance indicators (KPIs), and vendor scorecards to support business continuity and develop business cases for process and logistics improvements.
Design and execute forward and reverse logistics strategies aligned with long-term business goals.
Drive technology-based automation, reduce mean time to repair (MTTR), optimize capacity, and remove material-flow obstacles to lower operational costs.
Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.
Lead process improvement recommendations, change management, standardization of user documentation, and the creation of action-oriented processes.
Lead new Americas server operations logistics initiatives, create BRDs, engage stakeholders, assess operational impacts, drive innovation, and prepare materials for leadership.