About The Position

The Logistics MCS (Material Control System) Engineer supports the operation, maintenance, and integration of manufacturing IT systems in a smart factory environment. The role involves system and process design, software implementation, troubleshooting, and system maintenance, while coordinating with users and development teams to ensure integration between MCS, MES, and other manufacturing systems. The engineer maintains and supports MCS applications and works with CIM (Computer Integrated Manufacturing), RTD (Real-Time Dispatching), MES, and related manufacturing systems. The role also includes analyzing, documenting, and obtaining stakeholder approval for business and system requirements; developing and maintaining MCS–MES interfaces; monitoring daily system operations; resolving technical issues; and coordinating MCS-related project schedules, requirements, costs, risks, and quality. This is a full-time position based in Queen Creek, Arizona, with an annual salary range of $71,000–$110,000, depending on experience. Korean and English bilingual proficiency is required. International travel and occasional evening or weekend work for system changes or urgent issue resolution are expected.

Requirements

  • Bachelor's degree in a related field.
  • Strong troubleshooting and problem-solving skills.
  • Understanding of manufacturing operations and customer service processes.
  • Strong communication, interpersonal, and organizational skills.
  • Ability to work independently and collaborate with cross-functional teams.
  • In-depth knowledge of ERP solutions.
  • Experience with databases such as Oracle, MS SQL, and PL/SQL.
  • Experience in software design and development using Java, JavaScript, HTML, XML, or JSON, or at least 4 years of Oracle ERP Order Management (OM) experience.
  • Experience supporting IT or system implementation projects.
  • Bilingual proficiency in Korean and English.
  • Willingness to travel internationally.
  • Availability to work occasional evenings or weekends for system changes and urgent issue resolution.

Nice To Haves

  • Experience with MCS, MES, CIM, or RTD systems in a manufacturing environment.
  • Experience supporting manufacturing IT systems or smart factory projects.
  • Strong English communication skills.
  • Previous experience with large-scale manufacturing IT projects.

Responsibilities

  • Maintain and support MCS applications in a smart factory environment.
  • Work with CIM, RTD, MES, and related manufacturing systems.
  • Analyze business and system requirements to determine suitable configurations and solutions.
  • Gather, document, and obtain stakeholder approval for system requirements.
  • Develop, maintain, and enhance interfaces between MCS and MES.
  • Collaborate with IT teams, business stakeholders, and development teams to maintain existing interfaces and implement new integrations.
  • Monitor daily system operations and troubleshoot issues.
  • Support manufacturing applications and infrastructure, including MCS, CIM, RTD, and RMS.
  • Support MCS-related projects by coordinating schedules, requirements, costs, risks, and system quality.
  • Provide technical support and resolve system-related issues to ensure stable manufacturing operations.
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