Logistics Manager

Riviera Hospitality•New York, NY

13d•$78,000 - $95,000•Onsite

About The Position

We're a growing food service and hospitality company delivering meals across senior nutrition, community, and healthcare-affiliated programs throughout the NYC area. Our delivery operation is expanding, and we're looking for a hands-on Logistics Manager to help us scale. We're looking for a Logistics Manager to oversee our delivery fleet and distribution operations, ensuring safe, efficient, and reliable delivery across our Home and Bulk delivery lines. You'll manage fleet maintenance, daily route planning, and driver communication for a team of approximately 50 drivers running 32–35 routes per day, while working closely with our warehouse and customer service teams. You'll also oversee a mixed fleet of company-leased, company-owned, and owner-operator vehicles, and report to our Operations leadership.

Requirements

3+ years of experience in logistics, fleet, or transportation management, ideally within food service, hospitality, or last-mile delivery
Demonstrated experience managing a driver team and coordinating daily route operations at scale
Working knowledge of fleet maintenance planning and DOT compliance requirements
Strong communication skills, with the ability to coordinate effectively across drivers, warehouse staff, and customer service
Comfort operating in a fast-paced, growing environment with evolving processes
Proficiency with routing/dispatch software and standard office tools; experience with fleet management systems a plus

Responsibilities

Oversee daily dispatch and routing for 32–35 routes per day, optimizing schedules for efficiency, on-time delivery, and driver workload balance
Manage a driver team of approximately 50, including scheduling, performance oversight, and day-to-day communication
Coordinate fleet maintenance and repair schedules to minimize downtime and ensure DOT and safety compliance across all vehicles
Manage relationships and agreements with owner-operators, alongside oversight of company-leased and company-owned vehicles
Support the planning and onboarding of new vehicles and drivers as the fleet grows
Partner with the warehouse team to align delivery schedules with inventory availability and loading operations
Serve as a key point of contact for customer service on delivery status, escalations, and service recovery
Monitor fuel, maintenance, and operational costs, identifying opportunities for efficiency and savings
Track and report on delivery performance metrics (on-time rate, route efficiency, vehicle downtime)
Ensure compliance with all applicable DOT, safety, and licensing regulations for drivers and vehicles
Develop and maintain standard operating procedures for routing, dispatch, and fleet management as the department scales