Logistics Manager, Operations Experience

The Home Depot•Atlanta, GA

About The Position

Lead the strategy, development, and delivery of solutions that simplify and strengthen how distribution and fulfillment center leaders support associates and drive operational excellence. Partner with field operations, third-party vendors, THD IT, and internal customers to deliver solutions for associates. Shape solution strategy and roadmaps, guide solutions from concept through launch, and lead a team while managing projects from planning through delivery. Establish methods to quantify, track, and prioritize solution value in alignment with organizational goals. Provide support and direction for the assigned area's operations and programs, contribute to strategic planning, and facilitate execution of plans. Apply technical logistics expertise and store or retail expertise as needed. Plan resources and timelines to manage competing priorities. Select, develop, and motivate assigned staff. The role may have limited authority to negotiate transportation costs for inbound or outbound freight. The position typically reports to Supply Chain Management and may have direct and indirect reports. It requires developed interpersonal skills for sensitive or controversial situations, careful evaluation of situations with varied interpretations, and the ability to set priorities and determine how to carry out general assignments within established policies and short-term goals. Overnight travel is typically less than 10% of the time. The role is based in a comfortable indoor environment, primarily seated with frequent opportunity to move about; occasionally, light lifting or moving may be needed. Work is regularly subject to deadline or quota pressure and may involve difficult people-related or situational issues.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • Bachelor's degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
  • Minimum 6 years of work experience.
  • Experience in the logistics field.
  • Management experience.

Nice To Haves

  • 4 or more years of supply chain experience.
  • Experience leading or managing people or teams.
  • UX or product development experience.
  • Strong project planning skills.
  • Experience explaining technical information to a non-technical audience.
  • Executive-level presentation creation and delivery.

Responsibilities

  • Shape the strategy and roadmap for solutions that improve the leader and associate experience.
  • Drive solutions from idea to launch in partnership with IT and third-party vendors.
  • Collaborate with field operations to understand needs and deliver practical results.
  • Lead and develop a team while managing projects from planning through delivery.
  • Determine methods to quantify, track, and prioritize the value of new solutions in alignment with organizational goals.
  • Provide support and direction for the assigned area's efforts.
  • Manage all aspects of assigned-area operations and programs.
  • Participate in strategic planning and facilitate action on plans for the assigned area.
  • Provide technical logistics expertise and store or retail expertise as needed.
  • Plan resources to complete competing priorities within provided timeframes; prepare project designs and timelines.
  • Select, develop, and motivate assigned staff.
  • May negotiate transportation costs for inbound and/or outbound freight within limited authority.
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