Logistics Manager, North America - Ayr, ON, Canada

dsm-firmenich•North Dumfries, ON

1d•CA$85,305 - CA$91,667•Onsite

About The Position

Join a Logistics leadership role responsible for warehouse, transportation and imports and exports operations across North America. You will manage third-party logistics partners, drive safety, quality, and operational performance, and lead continuous improvement initiatives to ensure reliable product distribution, inventory control, and customer satisfaction.

Requirements

Bachelor’s degree in Supply Chain Management, Operations Management, or a related field; APICS certification preferred.
Minimum 5 years of experience in warehousing, distribution, and management of third-party logistics service providers.
Experience operating in a global, matrixed organization, preferably within the Life Sciences industry.
Strong knowledge of warehousing, transportation, hazardous materials handling, and Good Manufacturing Practices (cGMP).
Proven project management experience leading complex distribution, warehousing, and cross-functional process improvement initiatives.
Strong analytical, problem-solving, leadership, communication, and stakeholder management skills, with experience supporting audits and regulatory inspections.

Nice To Haves

APICS certification preferred.

Responsibilities

Lead day-to-day warehouse, transportation and imports and exports operations across North America, including distribution activities, raw material warehousing, and management of external warehouses in the U.S. and Canada.
Manage third-party warehouse, logistics, and transportation providers, ensuring operational performance, issue resolution, service level compliance, and KPI reporting.
Oversee inventory control, distribution deliveries, and customer satisfaction while coordinating outbound transportation activities.
Follow up the imports and exports orders to be delivered on time.
Ensure compliance with Safety, Health & Environment (SHE), security, and quality standards, including audit support, corrective actions, and incident management.
Lead facility management and continuous improvement initiatives, including contractor coordination, operational training, project management, and capital improvement projects.
Collaborate with internal and external stakeholders across supply chain, quality, product management, and logistics functions to support operational excellence and business objectives.