Logistics Loading Dock Coordinator

Avantor•Lexington, MA

3d•Onsite

About The Position

In this role, you will report to the Site Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Requirements

Bachelor’s degree in a scientific discipline or equivalent combination of education and relevant experience preferred
Previous experience in sample logistics, laboratory operations, shipping and receiving, warehousing, or supply chain environments.
Experience coordinating shipment activities and supporting logistics operations.
Experience working within a loading dock or warehouse setting.
Knowledge of domestic and international shipping processes and documentation.
Experience operating forklifts and/or pallet jacks.
Working knowledge of Dangerous Goods regulations, including: IATA ADR IMDG
Understanding of Known Consignor requirements.
Knowledge of GMP, GLP, and GxP standards.
Familiarity with warehouse, inventory, materials management, and distribution processes.
Proficiency with Microsoft Office and logistics-related systems.
Strong organizational, documentation, and problem-solving skills.
Ability to prioritize multiple tasks in a fast-paced operational environment.
Ability to work in a shipping, warehouse, and loading dock environment.
Ability to lift, move, and transport materials in accordance with safety guidelines.
Ability to stand, walk, bend, and perform material handling activities for extended periods.
Ability to safely operate forklifts, pallet jacks, and related equipment as required.

Nice To Haves

Hands-on experience handling regulated, hazardous, or Dangerous Goods materials.
Experience working in GMP, GLP, GxP, pharmaceutical, biotechnology, laboratory, or other regulated environments.
Familiarity with global shipping, import/export documentation, customs requirements, and compliance regulations.
Experience supporting audits, inspections, CAPAs, or regulatory compliance programs.
Experience in laboratory sample management or controlled material handling.
Understanding of Lean Manufacturing or Six Sigma principles is a plus.

Responsibilities

Prepare, package, and process domestic and international shipments in accordance with applicable regulations and customer requirements.
Support Dangerous Goods classification activities utilizing Safety Data Sheets (SDS) and regulatory guidance.
Generate, verify, and maintain shipping documentation, including: Commercial invoices, Customs documentation, Airway bills, Shipping labels, Export/import paperwork.
Coordinate shipment schedules with carriers, freight providers, and cross-functional teams.
Ensure compliance with SOPs, safety standards, GMP/GLP requirements, and applicable transportation regulations.
Support issue resolution, corrective actions, and continuous improvement initiatives.
Coordinate and prioritize daily shipment and loading dock workflows.
Support frontline team members in shipment preparation, sample handling, and documentation activities.
Provide first-level escalation support for operational issues and shipment delays.
Monitor adherence to operational procedures, quality standards, and regulatory requirements.
Assist with inventory, warehousing, and distribution activities as needed.
Support audits, inspections, and compliance-related activities.
Perform shipping and receiving activities in a regulated loading dock environment.
Safely operate material handling equipment, including forklifts and pallet jacks.
Load, unload, inspect, and stage incoming and outgoing shipments.
Maintain organized and compliant storage areas.
Ensure proper documentation and traceability for all incoming and outgoing materials.