Logistics Customer Service/Billing Clerk
The Employment Group•Muscatine, IA
•Onsite
About The Position
We are seeking a detail-oriented professional with a stable work history and strong technical accuracy to join our logistics team in Muscatine, IA. This is a Temp-to-Hire position dedicated to managing a specific customer account, ensuring seamless communication and inventory accuracy within our warehouse operations.
Requirements
- Must be proficient in Microsoft Excel and comfortable using a 10-key calculator for high-volume data entry and reconciliation.
- Candidates must demonstrate a consistent and stable job history (long-term stays with previous employers).
- Must be able to pass a background check and drug screen.
- Ability to apply warehouse GMPs (Good Manufacturing Practices).
- Excellent verbal and written skills to handle customer feedback and carrier relations professionally.
Nice To Haves
- Prior experience with Warehouse Management Systems or customer-specific data portals is highly preferred.
Responsibilities
- Manage all communications regarding orders, inventory status, and shipping delays.
- Coordinate with carriers, greet drivers, and provide clear loading/unloading instructions.
- Generate Bills of Lading (BOL), warehouse pick sheets, and packing lists.
- Key transactions into the Warehouse Management System (WMS), reconcile inbound freight, and ensure 100% inventory integrity.
- Furnish customers with stock status, transaction history, and tracing information as requested.
Benefits
- Immediate PTO Accrual
- PTO is available for use after only 60 days on the job.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
