Logistics Coordinator - Transportation

NFI Industries•Greenwood, IN

About The Position

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and operational assistance to the Project Manager as needed. The position performs load planning, driver scheduling, dispatch, order-management data entry, invoicing coordination, reporting, maintenance scheduling, safety and compliance coordination, and driver payroll and expense administration. The schedule is 3rd shift.

Requirements

  • Minimum 2–3 years of experience in logistics and/or transportation.
  • Computer applications experience, including MS Office; TMW experience is strongly desired.
  • Excellent customer service, problem-solving, communication, and decision-making skills.
  • Excellent oral and written communication skills.
  • Ability to work efficiently and multitask.
  • Ability and availability to work extended hours if necessary.

Nice To Haves

  • Experience with MS Office and TMW is strongly desired.

Responsibilities

  • Maintain positive and encouraging working relationships with all drivers.
  • Communicate service issues to appropriate internal NFI and external customer personnel and departments.
  • Perform load planning, driver scheduling, and dispatch using Dedicated Fleet and Common Carrier resources.
  • Coordinate daily data entry into NFI’s proprietary order-management system, TMW.
  • Coordinate with the home-office invoicing team to ensure weekly customer invoices are completed accurately and on time.
  • Ensure daily and weekly tasks are completed accurately and on time.
  • Provide weekly KPI and performance data reports to internal and external parties.
  • Coordinate daily truck and trailer maintenance scheduling.
  • Work with the safety department on DriveCam, driver compliance, and hours-of-service issues.
  • Assist the Project Manager with implementing NFI’s Safety, Security, and Labor policies.
  • Assist and provide coverage across departments during vacations and, if necessary, holidays.
  • Manage and maintain driver payroll.
  • Audit and approve driver expense reports.
  • Provide assistance to the Project Manager as needed.
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