Logistics Coordinator - Transportation

NFI Industries•Urbandale, IA

11d

About The Position

The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and operational assistance to the Project Manager as needed. The role coordinates transportation and logistics activities, supports drivers and customer communications, manages reporting and administrative tasks, and assists with safety, maintenance, payroll, and expense processes.

Requirements

Minimum 2–3 years of experience in logistics and/or transportation.
Computer applications experience, including MS Office and TMW, strongly desired.
Excellent customer service, problem-solving, communication, and decision-making skills.
Excellent oral and written communication skills.
Ability to work efficiently and multitask.
Ability and availability to work extended hours if necessary.

Nice To Haves

Computer applications experience, including MS Office and TMW.

Responsibilities

Maintains positive and encouraging working relations with all drivers.
Communicates service issues to appropriate internal NFI personnel and departments and external customers.
Performs load planning, driver scheduling, and dispatch duties using Dedicated Fleet and Common Carrier resources.
Coordinates daily data entry into NFI’s proprietary order-management system, TMW.
Coordinates with the home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
Ensures accurate and timely completion of daily and weekly tasks.
Provides weekly KPI and performance data reports to internal and external parties.
Coordinates daily scheduling of truck and trailer maintenance.
Works with the safety department on DriveCam, driver compliance, and hours-of-service issues.
Assists the Project Manager with implementing NFI’s Safety, Security, and Labor policies.
Provides coverage throughout departments during vacations and holidays if necessary.
Manages and maintains driver payroll.
Audits and approves driver expense reports.
Provides assistance to the Project Manager as needed.