LOGISTICS COORDINATOR

Milford A Winsupply Company•Midland, TX

About The Position

The Logistics Coordinator coordinates inbound freight, branch-to-branch transfers, outbound shipments, customer deliveries, vendor pickups, and related transportation activities involving Milford inventory, equipment, materials, and assets. The role manages the movement of goods between suppliers, Milford locations, customers, carriers, and other authorized destinations while maintaining accurate documentation, timely communication, cost control, and reliable service. The coordinator independently arranges freight, selects approved carriers, negotiates rates, issues authorized purchase orders, approves freight invoices within delegated authority, coordinates freight claims, creates and processes inventory transfers, receives transferred inventory, monitors shipments, and reports logistics performance. The position exercises independent judgment within management guidelines and established company controls. Work is primarily office-based, with occasional work in warehouses, loading areas, storage yards, branches, carrier facilities, vendor and customer locations, and company vehicles. Occasional travel, including travel between branches and limited overnight travel, may be required; historical travel is approximately 5%, subject to assignment and business needs. The regular schedule is generally Monday through Friday during normal operating hours, but extended hours, early mornings, evenings, weekends, schedule changes, urgent coverage, and assigned on-call participation may be required. This is a non-exempt position, and all compensable work hours must be recorded. Overtime must be authorized and is compensated under applicable requirements. The position is subject to applicable training, system-access and delegated-authority requirements, as well as position-specific background screening and non-DOT drug and alcohol testing. A valid driver's license, acceptable motor vehicle record, and continued insurability are required when driving is assigned. The role may involve physical activity and exposure to operational environments and hazards.

Requirements

High school diploma, GED, or equivalent.
At least one year of logistics coordination, transportation, dispatch, freight, shipping, receiving, supply-chain, or related experience.
Working knowledge of logistics, transportation, freight coordination, shipping, receiving, inventory transfers, and supply-chain processes.
Ability to independently arrange freight, select approved carriers, negotiate rates, issue purchase orders, and approve freight invoices within delegated authority.
Ability to create transfer orders, process transfers, create purchase orders, receive transferred and purchased inventory, post approved purchase invoices, and maintain accurate system records.
Ability to file, coordinate, document, and monitor freight claims through resolution.
Strong organizational, analytical, problem-solving, prioritization, and follow-through skills.
Ability to work independently approximately 75% of the time while following management guidelines and escalating exceptions appropriately.
Ability to analyze freight costs, carrier performance, logistics performance indicators, shipment data, and operational trends.
Ability to create and review bills of lading, proof-of-delivery records, purchase orders, freight invoices, transfer documents, claims, and other logistics documentation.
Excellent internal and external customer-service skills and strong verbal and written communication skills.
Ability to work in a fast-paced environment with changing priorities, urgent requests, and frequent interruptions.
Ability to negotiate professionally with carriers, brokers, and vendors.
Ability to recognize transportation-compliance, safety, documentation, insurance, contractual, and carrier-qualification concerns.
Proficiency with Microsoft Dynamics 365 Business Central or other approved ERP systems and applicable productivity applications.
Ability to read, write, speak, and understand English sufficiently to perform essential functions and complete required documentation.
Ability to maintain confidentiality and exercise sound judgment with pricing, customer, carrier, vendor, shipment, financial, and employee information.
Complete required ERP, productivity tool, logistics, compliance, claims, purchasing, invoice, customer-service, safety, driving, and policy training within designated timeframes.
Obtain and maintain customer-specific, site-access, transportation, safety, or other credentials when assigned.
Successful completion and maintenance of required training, system access, delegated authority, driving qualifications, and position-specific requirements.
Valid driver's license, acceptable motor vehicle record, and continued insurability under Milford requirements when driving is assigned.
Ability to sit and perform computer, telephone, reporting, data-entry, and coordination work for extended periods; stand and walk for extended periods during visits; and bend, stoop, crouch, kneel, reach, climb steps or ramps, and work in varying physical positions when operational duties require.
Ability to walk on concrete, gravel, uneven, wet, muddy, slippery, or rough surfaces; frequently handle documents, keyboards, mobile devices, scanners, files, and office equipment; and lift, carry, push, or pull up to 50 pounds when required and safe.
Ability to enter and exit company vehicles, wear required PPE, and maintain the visual attention, hearing, communication, and situational awareness necessary to work safely around vehicles, equipment, loading operations, and traffic.
Remain alert to vehicle movement, loading operations, suspended loads, traffic hazards, weather conditions, and other transportation-related risks.

Nice To Haves

Associate or bachelor's degree in logistics, supply chain, business, transportation, or a related field.
Additional relevant experience beyond the one-year minimum.
Experience negotiating freight rates, selecting carriers, issuing purchase orders, approving invoices, or managing freight claims.
Working knowledge of oilfield, industrial, construction, piping, equipment, or related goods.
Advanced proficiency with spreadsheets, data analysis, and data visualization.
Bilingual English/Spanish communication skills, based on customer and branch needs.

Responsibilities

Coordinate inbound freight, branch-to-branch transfers, outbound shipments, customer deliveries, vendor pickups, and other authorized movement of inventory, equipment, and assets.
Arrange transportation using approved carriers, vendors, internal resources, and authorized logistics providers; select transportation methods and negotiate rates and service terms within delegated authority.
Create freight-related purchase orders and maintain supporting documentation.
Review, approve, and process freight invoices within delegated authority after verifying rates, shipment information, supporting documents, charges, and service completion.
Monitor shipment status, arrival estimates, delays, missed pickups, service failures, and delivery commitments, and communicate exceptions to affected parties.
Maintain current carrier directories, rate information, contact lists, service-area information, and applicable agreement requirements.
Coordinate emergency, expedited, oversized, specialized, and high-priority transportation when authorized.
Ensure shipping, receiving, transfer, carrier, and delivery documentation is complete, accurate, timely, and retained according to company requirements.
Obtain and verify bills of lading, signed delivery receipts, proof of delivery, truck tallies, packing lists, transfer documents, freight confirmations, invoices, and other required records.
Confirm transportation providers meet applicable company, customer, insurance, safety, contractual, and documentation requirements; monitor compliance with carrier and routing controls.
Report suspected regulatory, safety, insurance, carrier-qualification, contractual, or documentation concerns to management when appropriate.
Maintain records supporting audits, invoice processing, claims, performance reporting, and customer inquiries, and protect confidential business information.
Support carrier-performance evaluations, audits, incident reviews, and process improvements.
Create purchase orders and inventory transfer orders in Microsoft Dynamics 365 Business Central or another approved ERP system.
Enter and process branch-to-branch transfers; receive transferred inventory and verify quantities, locations, item numbers, documentation, and transaction status.
Coordinate inventory movement among branches, suppliers, customers, vendors, and approved storage locations; confirm transactions and documentation before release.
Research transfer discrepancies, missing receipts, quantity differences, damaged freight, and delivery exceptions; report inventory discrepancies requiring adjustment to the appropriate authorized person.
Partner with Purchasing, Warehouse, Sales, Equipment & Parts, Rental, Technical Services, and branch personnel to coordinate material availability and movement.
File and coordinate freight claims involving damage, shortages, loss, concealed damage, service failures, and billing disputes.
Gather and preserve claim evidence, monitor deadlines and responses through resolution, communicate claim status, escalate significant or unresolved claims, and maintain complete claim records.
Maintain and report logistics performance indicators, including on-time delivery, carrier performance, freight spending, cost trends, claim activity, and delivery exceptions.
Analyze freight costs, carrier performance, routes, shipment volume, additional charges, delays, and service failures; recommend improvements to cost, reliability, routing, consolidation, carrier utilization, and efficiency.
Prepare regular and special reports using the company ERP system, spreadsheets, and approved reporting tools; maintain records supporting accruals, invoice approval, budgeting, forecasting, and management review.
Communicate significant cost increases, recurring service failures, capacity limitations, carrier risks, and other concerns to management.
Coordinate driver utilization, delivery schedules, route priorities, pickups, transfers, and transportation resources when assigned.
Schedule or provide work direction to Parts & Delivery Drivers only when formally assigned, and communicate relevant route, customer, material, timing, documentation, load, equipment, and safety requirements.
Monitor delivery progress and address delays, route changes, customer issues, vehicle concerns, and documentation needs; report employee-related concerns to the appropriate manager and Human Resources.
Respond professionally to customers, branches, vendors, carriers, and internal departments about shipment status, delivery timing, documentation, claims, rates, and logistics issues.
Coordinate solutions within delegated authority and escalate complaints, disputed charges, significant service failures, and unauthorized commitments.
Use approved ERP and productivity applications for logistics, transfers, receiving, purchasing, reporting, communication, and collaboration.
Maintain accurate electronic and physical records and protect passwords, devices, company data, customer information, pricing, carrier information, and proprietary records.
Maintain regular, reliable, and punctual attendance; participate in required training and in an on-call rotation only when assigned.
Perform other duties as assigned by the Sourcing and Procurement Manager or designated supervisor.