In this role, you will be responsible for coordinating the distribution of plant resources and activities required to facilitate the daily production and logistical management requirements of a given customer's program. Along with monitoring the ongoing production/logistics resource requirements of customer programs to determine if/when additional support is needed. This will all be in conjunction with the Production team to plan production/logistics activities of the requirements to avoid overload. Basic Functions: To coordinate the distribution of plant resources and activities required to facilitate the daily logistical management requirements across all assigned customer programs. Collaborate with Corporate, Sales, and Account Services teams to align priorities, review shortages, communicate risks, and provide shipment ETA updates across all supported customer programs. Review daily shortage and open order reports to ensure all customer orders are completed in full, on-time, and aligned with service level expectations. Work in conjunction with the Production, Receiving, Warehousing, and Shipping teams to proactively plan production/logistics activities in advance of the requirements, balancing workload and identifying additional support needs to prevent delays and bottlenecks. Essential Functions: Participate in daily cross-functional meetings or customer alignment calls to review shipment requirements and confirm completion of all necessary production, shipping, and posting activities. Oversee the pick and pack, quality assurance, staging, and shipping process for all assigned sales orders to ensure accuracy, compliance, and timely delivery. Coordinate with Production Supervisors and Project Managers to ensure production output aligns with shipping priorities and customer delivery requirements; proactively communicate progress and expected completion time to Shipping leadership. Monitor warehousing and shipping performance issues on an ongoing basis and implement corrective actions to improve efficiency, accuracy, and service levels. Provide a structured daily “End of Day” summary outlining shipment status, open issues, shortages, risks, and next-step actions. Ensure all daily system posting and transaction requirements are completed accurately and within established timelines. Secondary Duties: Participate in daily operational meetings to review current and upcoming shipment requirements and resource planning needs. Support and assist in continuous process improvement initiatives to enhance communication flow and coordination between Sales, Account Services, Corporate and Plant Operations teams.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED