Logistics Coordinator - Conroe, TX

Doodie Calls•Conroe, TX

3d•Onsite

About The Position

Doodie Calls is the premier portable sanitation service provider located in Florida, known for delivering efficient and reliable service. Since beginning operations in the fall of 2018, the company has expanded its footprint with multiple districts throughout Florida and has recently grown into new markets, including Texas and Georgia. The headquarters remain in St. Petersburg, FL. Doodie Calls believes that each staff member plays a vital role in their success and fosters an environment of mutual respect, aiming to see employees thrive and grow. Whether on the field or in office, dispatch teams, district managers, and office managers are consistently available to provide support and guidance, emphasizing collaboration and mutual support.

Requirements

Proficiency in Microsoft Suite (Teams, Word, Outlook, etc.).
A relevant college degree or two years of equivalent work experience in routing, logistics, or a related field.
Strong analytical skills, with experience in pulling and interpreting performance metrics.
Knowledge of the geography of the state of Texas/LA, particularly within Doodie Calls' service areas, is required.
Excellent communication skills and the ability to collaborate with multiple departments.
A positive attitude, with a drive to grow within the company.
Prolonged periods sitting at a desk and working on a computer.

Responsibilities

Develop and optimize routes for drivers using ServiceCore, ensuring timely and efficient service.
Manage emergency delivery requests and adjust routes to meet service needs as they arise.
Learn and understand the capabilities of drivers, trucks, and other assets to ensure effective allocation of resources.
Gain site-specific and client-specific knowledge to better coordinate services tailored to each location’s unique requirements.
Pull and analyze key performance metrics related to route timing and efficiency, sharing insights in weekly team meetings.
Address customer complaints in real time, collaborating with the customer service team to ensure rapid resolution.
Work closely with scheduling, routing, dispatch, and customer service teams to ensure seamless daily operations.
Ensure that all tasks are completed by the end of each workday, as this role requires all daily responsibilities to be fulfilled without carryover.