Logistics Coordinator

Vesta Home•Pembroke Park, FL

5d•Onsite

About The Position

The Logistics Coordinator supports the daily execution of delivery and logistics operations and serves as the central point of coordination for logistics activities outside of routing. The role triages delivery issues, supports field teams with documentation and communication, coordinates with third-party logistics partners, and maintains accurate logistics records. It works closely with Operations, Customer Experience, Design, and Warehouse teams to resolve issues and keep projects moving forward, helping maintain service quality, operational consistency, and compliance. The position supports delivery and retrieval issue resolution, driver paperwork and DOT-related documentation, dispatch quality checks, 3PL partner coordination, recruiting and staffing support, process documentation, cross-functional communication, and compliance and safety coordination. Onsite availability is required at one of Vesta’s operational facilities.

Requirements

At least 2 years of experience in logistics and dispatch administration.
Strong proficiency in Microsoft Excel, Google Workspace, and logistics systems.
Excellent organizational and communication skills.
Ability to manage priorities in a fast-paced environment.
Strong attention to detail and process follow-through.
Onsite availability at one of Vesta’s operational facilities.

Nice To Haves

Spanish language proficiency.

Responsibilities

Serve as the primary in-house logistics contact for matters unrelated to routing.
Triage delivery and retrieval issues in real time, determine next steps, and partner with relevant teams to resolve issues and minimize downstream impact.
Escalate critical issues to leadership with context, documentation, and recommended options.
Provide day-of and next-day support to delivery teams with job clarity, documentation, and issue resolution.
Process and review Bills of Lading, delivery receipts, and required driver paperwork; ensure documentation is accurate and submitted on time.
Support collection and coordination of DOT-related documentation.
Review routing information for accuracy, feasibility, and completeness before execution, and ensure dispatch has correct job, load, access, and special-handling details.
Serve as an internal quality check between Operations, Warehouse, and Dispatch, and communicate updates, corrections, or exceptions to dispatch in real time.
Assist with identifying and sourcing third-party logistics partners and support onboarding by collecting documentation, confirming availability, and aligning on scope.
Coordinate day-to-day communication with approved 3PL partners, track performance issues and service gaps, and escalate concerns to the Logistics Manager for review and approval.
Gather facts, timelines, and documentation to support resolution of 3PL issues and ensure partners follow company documentation, safety, and communication standards.
Support recruiting for logistics and delivery roles with HR and Operations; coordinate interviews, onboarding logistics, start-date readiness, and staffing coverage planning.
Maintain logistics workflows, checklists, and documentation standards; identify process gaps and partner with Operations and Continuous Improvement on process updates.
Coordinate communication among Logistics, Warehouse, Design, Sales, Customer Experience, and external partners, and provide stakeholders visibility into delivery risks, constraints, and execution status.
Support leadership with summaries, reporting, and operational insights.
Support adherence to DOT and regulatory requirements, flag potential compliance risks, and assist with safety incident reporting and follow-up.