LOGISTICS COORDINATOR

R E Garrison Trucking Inc•Chattanooga, TN

11d•$36,000 - $150,000

About The Position

The Logistics Coordinator manages freight transportation from its original point through final delivery, including arrangements from pre-pickup through delivery. The role requires independent judgment when selecting carriers, negotiating rates, and resolving problem loads. Coordinators communicate with shippers, carriers, customers, and team members; build and maintain carrier relationships; and service the company’s customer base. They handle transportation issues such as claims, detention, OS&D, layovers, and breakdowns, maintain updates on carriers assigned to RE Garrison, and answer the brokerage phone line by directing calls or assisting customers when the appropriate person is unavailable. Logistics Coordinators work as a team and are responsible for freight available on the brokerage board. They are expected to stay as late as necessary to achieve required results. Other duties may be assigned.

Requirements

Ability to communicate effectively by phone, email, and face to face.
Ability to recognize when action is necessary and implement appropriate action within a reasonable time.
Ability to prioritize workflow and use time effectively.
Ability to perform mathematical calculations to determine transit times.
Ability to use discretion and good judgment.
Good working knowledge of Microsoft Word, Excel, and Outlook.

Nice To Haves

College degree in logistics, supply chain management, or a business-related field preferred.
Previous customer service and/or logistics experience preferred.
Knowledge of the trucking industry is a plus.

Responsibilities

Manage freight from its original point to its final destination, including transportation arrangements from pre-pickup through delivery.
Use discretion and independent judgment to book carriers, negotiate carrier rates, and resolve problem loads.
Communicate with shippers, carriers, and team members.
Build and maintain carrier relationships.
Service the company’s customer base and advise carriers accordingly.
Urgently address claims, detention, OS&D, layovers, breakdowns, and other issues.
Maintain proper updates on carriers assigned to RE Garrison.
Answer the brokerage phone line, direct calls to the correct person, and assist customers when the appropriate person is unavailable.
Work as part of the team and handle freight available on the brokerage board.
Stay as late as necessary to achieve required results.
Perform other duties as assigned.