Logistics Coordinator

Kuraray America•Houston, TX

19h•Onsite

About The Position

The Logistics Coordinator supports daily warehouse operations by ensuring the timely and accurate processing of customer orders, shipping documentation, labeling, dock scheduling, and inventory related administrative tasks. This role plays a critical part in elevating the customer experience through precise order execution, clear communication, and dependable service delivery. The Logistics Coordinator works closely with the CSR Supervisor, Facility/Warehouse Manager, warehouse contractor, and cross-functional partners, including Customer Service, Logistics, Product Management, and HS&E, to ensure seamless coordination between office and warehouse activities. The position requires strong attention to detail, excellent communication skills, and a commitment to safety, accuracy, and Responsible Care values.

Requirements

High school diploma or GED required
3 minimum of years of experience in customer service, administrative support, warehousing, logistics, or order processing.
Proficiency with Microsoft Office (Excel, Outlook, Teams) and comfort with ERP/WMS systems; SAP experience strongly preferred.
Strong communication skills with the ability to work in a fast‑paced environment.
High attention to detail and strong organizational skills.
Ability to multitask, prioritize, and meet deadlines with accuracy.
Commitment to safety, quality, and compliance.
Candidates must have a valid driver's license.
Applicants must be authorized to work for ANY employer in the U.S.

Nice To Haves

Associate degree in Business, Supply Chain, or related field preferred.

Responsibilities

Prepare and release daily order packets, including pick tickets, labels, staging instructions, packing pouches, and shipment documentation.
Ensure accuracy in all order entries, label creation, SKU/lot details, quantities, and special instructions.
Maintain accurate and timely updates in SAP, WMS, Visitrak and/or other order management systems.
Coordinate order flow with warehouse operations to ensure timely picking, staging, and loading.
Schedule docks based on outbound and inbound requirements, export cutoffs, and operational capacity.
Manage driver check-in/checkout processes, ensure accurate documentation, and communicate loading instructions.
Serve as point of contact for carriers, drayage providers, and freight forwarders regarding appointment times, delays, and documentation needs.
Monitor warehouse shipment and delivery schedules and update corporate CSR teams daily.
Support cycle counts and quarterly physical inventory activities by preparing documentation, recording results, and communicating discrepancies.
Maintain compliant recordkeeping for shipments, photos, export documentation, OS&D reports, and inventory adjustments.
Assist with reconciliation of counts, identification of discrepancies, and documentation required for root cause analysis.
Process and prepare sample orders, including material selection, labeling, documentation, and packaging.
Maintain an accurate and organized sample storage area.
Coordinate sample shipments with carriers or internal teams to ensure timely delivery and accurate tracking.
Provide timely, professional communication to internal partners such as Customer Service, Sales, Product Management, and Logistics.
Respond promptly to order related questions, documentation needs, and status requests.
Support rapid resolution of issues such as missing documents, shipment delays, order changes, or discrepancies.
Help uphold Kuraray's commitment to delivering a superior customer experience through accuracy, responsiveness, and proactive coordination.
Maintain logs, trackers, and required documentation for training records, SOP acknowledgments, and compliance programs.
Support the CSR Supervisor in maintaining SOPs, work instructions, and administrative workflows.
Follow all Responsible Care, HS&E, ISO 9001/14001, and site-specific requirements for documentation, data accuracy, and safe work practices.
Assist with visitor sign‑in, front‑office duties, and general administrative tasks when needed.