Logistics Coordinator

The Hilldrup Companies • Orlando, FL

1d

About The Position

The Logistics Coordinator supports warehousing services for Hilldrup’s commercial storage clients by coordinating orders, deliveries, and documentation. Serving as the primary client contact, this role promotes client satisfaction through effective communication, problem-solving, and detailed reporting.

The position coordinates projects and the flow of incoming and outgoing goods, maintains delivery and receiving records, and works with account representatives, operations and warehouse staff, sales teams, and clients to schedule local deliveries and update project information. It also involves monitoring schedules and timelines, preparing reports, keeping clients informed, and addressing issues proactively.

Billing-related work includes gathering supporting documents, entering job expenses into the system, allocating project costs and revenues accurately, and supporting proper invoicing. Cross-training with team members is part of the role to help ensure departmental flexibility and continuity.

Requirements

• High school diploma or equivalent experience.
• 1–2 years of customer service experience.
• Customer-focused, collaborative, communicative, and resilient.
• Strive to include others.
• Outstanding verbal and written communication skills.
• Strong attention to detail.
• Ability to maintain a professional demeanor.
• Excellent keyboard ability.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Register and coordinate commercial storage projects.
• Support the flow of incoming and outgoing goods.
• Maintain accurate delivery and receiving records.
• Serve as the primary contact for clients and handle phone and email communications.
• Coordinate with account representatives, operations and warehouse staff, sales teams, and clients.
• Schedule local deliveries and update project information.
• Track required documentation, monitor project timelines, and prepare reports.
• Keep clients informed throughout each stage and proactively address issues.
• Gather supporting billing documents and enter job expenses into the system.
• Ensure accurate allocation of costs and revenues for each commercial project and support proper invoicing.
• Cross-train with team members to support flexibility and continuity within the department.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED