Logistics Coordinator

Christensen, Inc.•Richland, WA

33d•$25 - $30•Onsite

About The Position

Christensen Logistic Coordinators are responsible for routing internal and external customer deliveries while validating driver workflow, delivery windows, and cost structures. Working with internal and external stakeholders to manage all transport deliveries at Christensen. All activities are done in accordance with DOT hours of service regulations, and in compliance with efficiency standards and safety regulations.

Requirements

High School diploma or higher
Data entry experience.
Excellent computer skills, including Microsoft Office
Customer service background.
2-5 years of dispatching, logistics, or similar experience
Knowledge of delivery area (WA, OR, ID, AZ, NM, NV & UT).

Nice To Haves

DOT compliance experience a plus

Responsibilities

Maintain fuel inventory for all Keep Full (Inventory Managed) locations
Take all fuel orders for transport loads from customers and internal salesmen alike for the Retail Fuels, Commercial, External and Unbranded business units
Understand and manage allocation distribution and requests, working alongside the supply and pricing team to ensure both pricing and branding needs are met
Follow daily market changes to capture the best price
Monitor the Motive system in order to track trucks and hours of service
Work alongside the operations team to accommodate all maintenance schedules while remaining on time in full
Utilize independent judgment to assign drivers to trucks and routes to maximize operational efficiency, customer satisfaction, and overall profitability, all while adhering to safety requirements
Exercise discretion while managing schedule changes due to driver absences, business changes, and/or vehicle maintenance
Adjust assignments and routes as needed, communicating changes to appropriate stakeholders both internal and external
Report any service failures to the Logistics Manager with an incident report and or Salesforce report and send communication to the Stakeholders affected
Serve as primary point of contact for drivers and troubleshoot concerns
Manage and escalate onsite emergencies reported by drivers to the appropriate parties in compliance with company, environmental, health, safety and security guidelines
Log and report emergency delivery details
Review and analyze previous day deliveries to all customers to ensure routes were adhered to and efficiency levels were met or exceeded
Remain flexible to schedule needs, including covering extra shifts when other team members are out on vacation or sick
Collaborate with the OAC team to accomplish the Wholesale Fuel Customer Value Proposition
Collaborate with the Territory Managers to increase transaction level profitability
Participate in frequent 1:1s with the Logistics Manager
Participate in Team Huddles in an engaging fashion understanding KPIs and scorecard performance
Complete a Performance Planner that supports the Common Carrier Business Units annual goals
Utilize Third Party Carriers while staying compliant with COIs and authorizations to meet business needs where internal fleet lacks capacity
Help to onboard customers to adhere to the Logistics SLA
Assign and manage accessorial fees and pricing changes as needed
Other duties as assigned