Logistics Coordinator

ThriftBooks•Austell, GA

43d•Hybrid

About The Position

ThriftBooks is the world's largest used book retailer, committed to a workplace that values respect, internal growth, and safety. We believe in getting inexpensive books to people who need them, preventing them from going to landfill. We foster a friendly work environment with high performance standards and rewards for excellence. As we grow, we are seeking a Logistics Coordinator to join our Transportation Team. This role is crucial for improving inbound and outbound transportation expenses and service quality, acting as the primary liaison between the company and carrier relationships. The ideal candidate is motivated, eager to solve complex problems in a dynamic environment, and focused on process optimization, data, and technology. This role involves analyzing large datasets, presenting findings, fostering strong internal and external relationships, and collaborating with team members and suppliers. Strong communication skills, including presenting to upper management, are essential.

Requirements

2-5 years’ experience working in e-commerce logistics/transportation/shipping/supply chain operations
Experience in analyzing and managing transportation processes and freight movements to multiple facilities
Experience in the use and application of software and automation technologies used in the industry

Nice To Haves

Bachelor’s degree in Logistics, Transportation, Supply Chain Management, Industrial Engineering or related field
Proficient in excel and data analysis
SQL code creation/writing preferred
Proficient in Transportation Analytics tools/concepts
Strong communication skills and ability to present findings to senior leadership

Responsibilities

Coordinate Full Truckload (FTL) and Less-Than-Truckload (LTL) inbound and outbound shipments with transportation providers.
Tender freight loads to approved carriers and secure capacity that meets service and cost expectations.
Track shipments from pickup through delivery, ensuring on-time performance and proactively communicating shipment status and ETAs to internal stakeholders.
Serve as the primary liaison between suppliers, carriers, warehouses, and internal teams to ensure seamless transportation operations.
Proactively identify, investigate, and resolve transportation issues, including delays, service failures, and delivery exceptions.
Build, manage, and strengthen relationships with freight carriers while holding transportation partners accountable to agreed-upon service levels.
Negotiate competitive freight rates and support carrier sourcing initiatives to optimize transportation spend.
Research freight market trends, carrier capacity, and transportation rates to support informed shipping decisions and competitive pricing.
Analyze transportation data, carrier performance, and shipping costs to identify trends, recommend process improvements, and uncover cost-saving opportunities.
Accurately maintain shipment records, freight rates, carrier communications, and transportation data within company systems.
Audit freight invoices and ensure accurate billing and payment processing.
Coordinate delivery of warehouse supplies and transportation needs for external partners.
Manage offsite inventory storage logistics and transportation for overflow inventory.
Collaborate with cross-functional teams to continuously improve transportation processes, service levels, and overall supply chain efficiency.
Other duties as assigned.