Logistics Coordinator
About The Position
The Logistics Coordinator is responsible for the day-to-day coordination and communication of escalated customer shipments, inventory discrepancies, and data entry and reporting for the receiving team. The role serves as a point of contact for commercial teams on customer shipment needs and order inquiries, coordinates order fulfillment with the warehouse, and provides shipment updates. It also verifies shipping quantities and documentation, investigates inventory discrepancies, and cleans up Receiving area reports. All employees are expected to follow Employee Handbook policies and procedures and uphold organizational values, contribute to a positive work environment, report consistently and on time, and report unsafe conditions or practices to supervision.
Requirements
- Prior experience working with an ERP system; SAP is preferred.
- Experience with H.T.S. (Harmonized Tariff System) codes and Incoterms.
- A bachelor's degree in a related field, at least two years of related experience, or a combination of education and related experience.
- Proficiency with Microsoft Office products, including Outlook, Word, Excel, and Teams.
Nice To Haves
- Experience with SAP.
Responsibilities
- Serve as the main point of contact for Sales and Customer Experience teams to escalate customer shipment needs and order inquiries.
- Respond to shipment-related inquiries via email in a timely and professional manner.
- Locate and confirm inventory availability in SAP to support open customer orders.
- Coordinate with the warehouse team to prioritize, pick, pack, and ship orders, including expedited and air-freight orders.
- Provide commercial teams with daily updates on orders shipped and planned to ship, including delays or exceptions.
- Verify quantities against packing slips and shipping documentation.
- Investigate inventory discrepancies and work with other departments to resolve them.
- Clean up Receiving area reports.
- Follow Employee Handbook policies and procedures and uphold organizational values.
- Contribute to building a positive work environment.
- Report for work consistently and on time.
- Report unsafe conditions or practices to supervision.
Benefits
- Medical, dental, and vision insurance
- HSA options
- Life and disability insurance
- Voluntary supplemental benefits
- 401(k) retirement plan with company contributions
- Paid time off
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What This Job Offers
Job Type
Full-time
