LOGISTICS COORDINATOR

Milford A Winsupply Company•Hobbs, NM

11d•Onsite

About The Position

The Logistics Coordinator manages and coordinates transportation and movement of Milford inventory, equipment, materials, and assets among suppliers, branches, customers, carriers, vendors, and other authorized destinations. The role independently arranges freight, selects approved carriers, negotiates rates within delegated authority, issues authorized purchase orders, reviews and approves freight invoices within delegated authority, creates and processes inventory transfers, receives transferred inventory, monitors shipments, coordinates freight claims, and reports logistics performance. The position exercises independent judgment within management guidelines and established company controls. The work is primarily office-based and involves frequent calls, electronic communications, interruptions, deadlines, and coordination across multiple locations. Occasional work may take place in warehouses, loading areas, storage yards, branches, carrier facilities, vendor or customer locations, and company vehicles. The role may involve exposure to operational and outdoor hazards, and required personal protective equipment must be worn in designated areas. Occasional travel, historically approximately 5%, including branch travel and limited overnight travel, may be required. The regular schedule is generally Monday through Friday during normal operating hours. Extended hours, early mornings, evenings, weekends, schedule changes, urgent coverage, and on-call participation may be required based on assignments and business needs. This is a non-exempt position; all compensable hours must be accurately recorded, and overtime must be authorized and is compensated under applicable requirements.

Requirements

High school diploma, GED, or equivalent required.
At least one year of logistics coordination, transportation, dispatch, freight, shipping, receiving, supply-chain, or related experience required.
Working knowledge of logistics, transportation, freight coordination, shipping, receiving, inventory transfers, and supply-chain processes.
Ability to independently arrange freight, select approved carriers, negotiate rates, issue purchase orders, and approve freight invoices within delegated authority.
Ability to create transfer orders, process transfers, create purchase orders, receive transferred and purchased inventory, post approved purchase invoices, and maintain accurate system records.
Ability to file, coordinate, document, and monitor freight claims through resolution.
Strong organizational, analytical, problem-solving, prioritization, and follow-through skills.
Ability to work independently approximately 75% of the time while following management guidelines and escalating exceptions appropriately.
Ability to analyze freight costs, carrier performance, logistics indicators, shipment data, and operational trends.
Ability to create and review bills of lading, proof-of-delivery records, purchase orders, freight invoices, transfer documents, claims, and other logistics documentation.
Excellent internal and external customer-service skills; strong verbal and written communication skills.
Ability to work in a fast-paced environment with changing priorities, urgent requests, and frequent interruptions.
Ability to negotiate professionally with carriers, brokers, and vendors.
Ability to recognize transportation-compliance, safety, documentation, insurance, contractual, and carrier-qualification concerns.
Proficiency with Microsoft Dynamics 365 Business Central or other approved ERP systems and applicable productivity applications.
Ability to read, write, speak, and understand English sufficiently to perform essential functions and complete required documentation.
Ability to maintain confidentiality and exercise sound judgment with pricing, customer, carrier, vendor, shipment, financial, and employee information.
Complete required ERP, productivity tool, logistics, transportation-compliance, claims, purchasing, invoice, customer-service, safety, driving, and policy training within designated timeframes.
Obtain and maintain customer-specific, site-access, transportation, safety, or other credentials when assigned; continued employment is subject to required training, system access, delegated authority, driving qualifications, and position-specific requirements.
Valid driver's license, acceptable motor vehicle record, and continued insurability under Milford requirements when driving is assigned; comply with vehicle-use, inspection, accident-reporting, GPS, camera, fuel, and safe-driving requirements.
Trailer towing, commercial motor vehicle operation, and regulated transportation activities require separate authorization, training, and qualification.
Subject to position-specific third-party background screening and non-DOT drug and alcohol testing in accordance with applicable policies, customer requirements, contractual obligations, and law; additional testing and qualifications may apply to certain assignments.
Ability to sit and perform computer, telephone, reporting, data-entry, and coordination work for extended periods; stand and walk for extended periods during visits; and bend, stoop, crouch, kneel, reach, climb steps or ramps, and work in varying positions when required.
Ability to walk on concrete, gravel, uneven, wet, muddy, slippery, or rough surfaces; frequently handle documents, keyboards, mobile devices, scanners, files, and office equipment; and lift, carry, push, or pull up to 50 pounds when required and safe to do so.
Ability to enter and exit company vehicles, wear required personal protective equipment, and maintain visual attention, hearing, communication, and situational awareness necessary to work safely around vehicles, equipment, loading operations, and traffic.
Employees assigned to an on-call rotation must remain reachable, fit for duty, and able to respond within established expectations.

Nice To Haves

Associate or bachelor's degree in logistics, supply chain, business, transportation, or a related field.
Additional relevant experience beyond the required minimum.
Experience negotiating freight rates, selecting carriers, issuing purchase orders, approving invoices, or managing freight claims.
Working knowledge of oilfield, industrial, construction, piping, equipment, or related goods.
Advanced proficiency with spreadsheets, data analysis, and data visualization.
Bilingual English/Spanish communication skills based on customer and branch needs.

Responsibilities

Coordinate inbound freight, branch-to-branch transfers, outbound shipments, customer deliveries, vendor pickups, and other authorized transportation.
Arrange transportation using approved carriers, vendors, internal resources, and authorized logistics providers; select carriers and methods based on service needs, safety, availability, delivery commitments, pricing, equipment, routes, and company guidelines.
Negotiate freight rates, accessorial charges, and service terms within delegated authority and approved company parameters.
Create freight-related purchase orders and maintain supporting documentation; review, approve, and process freight invoices within delegated authority after verifying rates, shipment details, charges, documentation, and service completion.
Monitor shipment status, estimated arrivals, delays, missed pickups, service failures, and delivery commitments; communicate exceptions and changes to affected parties.
Maintain current carrier directories, rates, contact lists, service-area information, and applicable agreement requirements; coordinate authorized emergency, expedited, oversized, specialized, and high-priority transportation.
Ensure shipping, receiving, transfer, carrier, and delivery records are complete, accurate, timely, and retained according to company requirements; obtain and verify bills of lading, delivery receipts, proof of delivery, truck tallies, packing lists, transfer documents, confirmations, invoices, and other required records.
Confirm providers meet applicable company, customer, insurance, safety, contractual, and documentation requirements; monitor compliance with approved-carrier requirements, agreements, routing guidance, and transportation controls; report concerns to management as appropriate.
Maintain audit, invoice, claims, performance, and customer-inquiry records; protect confidential pricing and business information; support carrier evaluations, audits, incident reviews, and process improvements.
Create purchase orders and inventory transfer orders in Microsoft Dynamics 365 Business Central or another approved ERP system; enter and process transfers accurately and promptly.
Receive transferred inventory and verify quantities, locations, item numbers, supporting documents, and transaction status; coordinate inventory movements and confirm approved transactions and documentation before release.
Research transfer discrepancies, missing receipts, quantity differences, damaged freight, and delivery exceptions; report discrepancies requiring adjustments to the appropriate manager or authorized inventory employee.
Partner with Purchasing, Warehouse, Sales, Equipment & Parts, Rental, Technical Services, and branch personnel to coordinate material availability and movement.
File and coordinate freight claims involving damage, shortages, loss, concealed damage, service failures, and billing disputes; gather and preserve supporting evidence and monitor deadlines, responses, credits, settlements, denials, and unresolved issues.
Communicate claim status, escalate significant or disputed claims according to management guidelines, and maintain complete claim files and accurate recovery, credit, write-off, and final-disposition records.
Maintain and report logistics performance indicators, including on-time delivery, carrier performance, freight spending and cost trends, claim activity, and delivery exceptions.
Analyze freight costs, carrier performance, routes, shipment volumes, additional charges, delays, and service failures; recommend improvements to cost, reliability, consolidation, routing, carrier utilization, and process efficiency.
Prepare regular and special reports using the ERP system, spreadsheets, and approved reporting tools; maintain records supporting accruals, invoice approval, budgeting, forecasting, and management review.
Communicate significant cost increases, recurring service failures, capacity limitations, carrier risks, and other concerns to management.
Coordinate driver utilization, schedules, route priorities, pickups, transfers, and transportation resources when assigned; schedule or direct Parts & Delivery Drivers only when formally assigned.
Communicate requirements to assigned drivers and operational personnel, monitor delivery progress, and address delays, route changes, customer issues, vehicle concerns, and documentation needs.
Report employee performance, attendance, conduct, safety, and policy concerns to the appropriate manager and Human Resources; do not independently make employment or policy decisions unless specifically authorized.
Respond professionally to customers, branches, vendors, carriers, and internal departments about shipment status, delivery timing, documentation, claims, rates, and logistics issues; coordinate solutions within delegated authority and escalate matters as required.
Use approved ERP and productivity applications for logistics, transfers, receiving, purchasing, reporting, communication, and collaboration; maintain accurate records and protect passwords, devices, and company data.
Maintain regular, reliable, punctual attendance; participate in required training; participate in an on-call rotation only when assigned; and perform other duties assigned by the Sourcing and Procurement Manager or designated supervisor.
Accurately record all compensable work, including required calls, electronic communications, after-hours coordination, travel, and training; obtain overtime authorization according to company policy.