Logistics Coordinator

SBT Global, Inc.•Cerritos, CA

7d•Onsite

About The Position

This role involves coordinating daily inbound and outbound logistics operations to ensure timely delivery. The Logistics Coordinator will schedule and track transportation activities with carriers, warehouses, and customers, monitor active shipment statuses, and proactively resolve transit or delivery issues. Responsibilities include preparing and reviewing shipping documentation, billing records, and daily operational reports, as well as maintaining accurate inventory records in coordination with warehouse staff. The position also requires investigating shipment discrepancies, executing corrective actions, supporting peer logistics coordinators, and collaborating to maintain operational efficiency. Additionally, the role involves coordinating with internal departments and external vendors to streamline daily workflows, following and helping update logistics SOPs and operational guidelines, tracking KPIs, and suggesting ideas for process optimization and cost efficiency. A key aspect of this role is ensuring customer requirements and Service Level Agreements (SLAs) are consistently met.

Requirements

3+ years of logistics, transportation, or warehouse operations experience.
1+ years of supervisory or team leadership experience.
Strong knowledge of transportation, warehouse, and inventory management.
Experience with WMS, TMS, and Microsoft Office (Excel, Outlook, Word).
Excellent communication, problem-solving, and organizational skills.
Ability to work in a fast-paced environment and manage multiple priorities.

Nice To Haves

Knowledge of domestic trucking and freight operations.
Experience managing customer accounts and carrier relationships.
Strong analytical and reporting skills.
Bilingual English/Korean is a plus

Responsibilities

Coordinate daily inbound and outbound logistics operations to ensure timely delivery.
Schedule and track transportation activities with carriers, warehouses, and customers.
Monitor active shipment statuses and proactively resolve transit or delivery issues.
Prepare and review shipping documentation, billing records, and daily operational reports.
Maintain accurate inventory records in coordination with warehouse staff.
Investigate shipment discrepancies and execute corrective actions.
Support peer logistics coordinators and work collaboratively to maintain operational efficiency.
Coordinate with internal departments and external vendors to streamline daily workflows.
Follow and help update logistics SOPs and operational guidelines.
Track KPIs and suggest ideas for process optimization and cost efficiency.
Ensure customer requirements and Service Level Agreements (SLAs) are consistently met.