Logistics Coordinator

The Shyft Group•Carson, CA

11d•Onsite

About The Position

The Logistics Coordinator position is responsible for increasing the effectiveness of the company’s transportation network by managing external transportation providers, lowering costs, increasing efficiency, and maintaining customer satisfaction, as well as developing internal processes and programs to improve logistics costs. This role involves planning, organizing, and directing team activities to meet or exceed established goals in a cost-effective manner. The coordinator will also train new associates, manage departmental processes, and lead a motivated team environment. Key responsibilities include supporting team member activities, managing vacation and timecard approvals, coordinating parts delivery, supporting inventory reduction initiatives, and assisting in reducing supplier past due part shipments. The role also involves monitoring service contract compliance, establishing import/export policies, developing operational metrics, and maintaining a logistics scorecard. Continuous management and review of Third Party Logistics (3PL) providers, monitoring industry trends, and leading projects to improve logistics activities are also crucial. The coordinator will act as the primary contact for day-to-day transportation support, including domestic and international freight movements and import/export compliance. They will coordinate inbound shipment processes to ensure high performance in cost reduction, on-time delivery, and lead-times. Establishing standard reporting, monitoring shipments, and proactively following up on freight issues are essential. The role includes reviewing freight invoices, monitoring shipment transactions for accuracy, and holding 3PL providers accountable for LTL, TL, and small parcel shipments. Analysis of expenditures and financial information for continuous improvement, suggesting operations policies, and directing investigations into carrier/shipment complaints are also part of the duties. Support for parts packaging, internal inventory activities, and minimizing supplier past due shipments are included. The coordinator will prepare reports, develop and manage the department budget, and communicate with cross-functional teams to resolve issues.

Requirements

Associates degree in Supply Chain, Logistics, or Business required
Minimum of 5 years’ experience in logistics operation and in the transportation industry (domestic and international) including exposure to manufacturing environments
Proven knowledge of third-party logistics providers capabilities and business practices
Experience with multiple shipping/receiving locations within a company
Results oriented; concentrates energy and attention on getting things done
Commitment to providing excellent customer support
Understanding of financial implications of logistics and inventory
Proven ability to plan and handle multiple projects and meet deadlines
Strong and consistent attention to detail
Self-motivated with the ability to stay on task
Creative and innovative team player
Versatile, flexible, and a willingness to work within constantly changing priorities
Intermediate computer skills are required
Proficient in Microsoft Office Suite
Sound judgment with the ability to make timely, and sometimes difficult, decisions
Able to effectively prioritize and execute tasks in a high-pressure environment
Strong Communication skills, verbal and written
Leadership attributes and interpersonal skills
Negotiation skills
Organizational, problem-solving, and analytical skills
Willing to travel, as needed

Nice To Haves

Bachelor’s degree preferred
Certification in Transportation and Logistics preferred

Responsibilities

Plan, organize, and direct team activities to meet or exceed established goals in a cost-effective manner
Train, or facilitate the training of, new associates in all aspects of their job function
Manage and oversee departmental processes, procedures, and policy decisions
Lead, communicate, and coach to cultivate a motivated associate environment of trust, teamwork, accountability, self-confidence, and business ownership
Support new and current team member activities – hiring, performance, management, transfers, promotions, and disciplinary processes
Manage vacation approvals, timecard approval, daily and weekly overtime, hiring, and training
Stay up to date on overall activities of the team, identify problem areas and take corrective actions
Coordinate parts delivery activities with Material Distribution for presentation to the production line
Support inventory reduction initiatives
Assist in reducing supplier past due part shipments, including internal part shortages
Monitor service contract compliance for all company locations; and establish and enforce policies and procedures for import/export functions according to US Regulations
Develop operational metrics and goals
Maintain and utilize a logistics scorecard that is monitored and reported out on regularly to include carrier performance and costs
Continuously manage and review outsourced Third Party Logistics (3PL) providers
Monitor and report on general trends in the transportation industry; make and implement recommendations on how to react to changes
Improve gross margin by ensuring the efficient movement of finished goods, raw materials, and equipment for all shipments
Lead projects that improve logistics activities
Facilitate communication and freight coordination between internal departments and key external transportation groups for all of company
Act as the primary contact for day-to-day transportation support including all domestic and international freight movements, as well as import/export compliance matters
Coordinate inbound shipment processes to ensure the highest levels of performance in the areas of cost reduction, on-time delivery, availability, lead-times, and customer satisfaction
Establish standard reporting and monitor shipments to ensure on-time pick-up and delivery
Proactively follow up on freight issues, as required, and communicate issues to all parties
Coordinate with the third-party logistics (3PL) provider to receive, resolve, and report on routine customer/ supplier inquiries concerning freight disputes, shipment returns, and replacements
Review freight invoices for accuracy and process them in a timely manner
Monitor shipment transactions for accuracy and hold 3PL provider accountable for inbound and outbound LTL (less than truckload), TL (truckload) and small parcel (UPS or FedEx) shipments
Analyze expenditures and other financial information with a focus on continuous improvement to develop plans, policies, or budgets for increasing profits and/or improving services
Suggest operations policies and standards such as determining safety procedures for the handling of production parts including any hazardous/dangerous goods
Direct investigations to verify and resolve carrier/shipment related complaints
Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures
Support parts packaging related requests, as needed
Assist in the coordination of internal cycle count and physical inventory activities, as needed
Work to reduce Raw Material and WIP inventory while considering economic order quantities
Support Material Planning department to minimize supplier past due shipments and help monitor internal parts shortage issues to facilitate improvements
Prepare all required reports and correspondence
Develop, implement, and monitor department budget and manages expenses within approved budget constraints
Communicate with cross-functional teams (engineering, materials, purchasing, sales, etcetera) to resolve issues
Solve complex problems with minimal assistance
Other tasks as assigned