Logistics Coordinator

Americold • Carthage, MO

12d

About The Position

The Logistics Coordinator manages carrier selection and performance to ensure effective shipping solutions and maintain at least 95% on-time delivery. The role coordinates order processing, resolves shipping exceptions, and maintains ongoing communication with shippers, shipping facilities, and carriers. It may involve occasional business travel by automobile or airplane and visits to warehouse operations in temperatures at or below freezing.

Requirements

• Minimum 2 years of transportation and dispatch experience.
• Proficiency in Microsoft Office and AS/400 systems.
• Effective verbal and written communication.
• Ability to manage multiple tasks efficiently.
• Adaptability and initiative in dynamic environments.
• General knowledge of national geography.
• Attention to detail in task management.
• Ability to make decisions and support outcomes.
• Ability to perform effectively under pressure in high-volume situations.
• Commitment to providing excellent customer service.

Nice To Haves

• College degree preferred.

Responsibilities

• Consolidate, cube, and route orders to maximize service standards and margins.
• Assess carriers and determine the best routing solutions for orders.
• Manage and review new customer orders and perform manual data entry when required.
• Coordinate with shippers' customer service representatives regarding exceptions, rush orders, and order changes.
• Proactively resolve issues for customers, warehouses, and carriers, escalating to management as appropriate.
• Manage carrier performance to maintain a minimum of 95% on-time delivery and solicit new carriers as needed.
• Maintain ongoing communication with shipping facilities and carriers to ensure proper execution.
• Perform other essential duties as applicable and assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed