Logistics Coordinator

Palm Bay International•West Palm Beach, FL

15d•Hybrid

About The Position

Palm Bay International is a family-owned company with a broad portfolio of imported wines and spirits and a network of wholesale partners across the United States, the Caribbean, Mexico, and Central America. The Logistics Coordinator, based in West Palm Beach, Florida, coordinates domestic and Direct Import orders across the company’s national distribution network. The schedule is Monday through Thursday onsite, with work from home on Friday. The role requires accurate order entry, coordination of compliant U.S. Customs documentation, monitoring orders and communicating with suppliers, freight forwarders, customers, and internal sales teams. The coordinator also updates internal systems with shipping and delivery event dates, prepares orders for billing, handles Direct Import billing, and provides customer service by email and phone. Applicants must complete the company’s Culture Index survey for full consideration.

Requirements

Two years of experience in international freight forwarding or the import/export industry.
Excellent customer service skills.
Strong written and verbal communication skills.
Superior organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines.
Demonstrated experience working in a multitasking environment.
Ability to work independently and in a dynamic, high-energy, team-oriented atmosphere.
High proficiency with Microsoft Office.

Nice To Haves

Bachelor’s degree preferred.
Experience with Dynamics Business Central ERP.
Wine knowledge.

Responsibilities

Enter customer orders accurately and within a 24-hour turnaround time.
Distribute accurate and compliant U.S. Customs documentation to distributors and brokers.
Monitor domestic and international customer order status.
Communicate consistently with suppliers, freight forwarders, customers, and internal sales teams.
Update internal systems with event dates, including shipping and delivery dates.
Prepare orders for billing and execute Direct Import billing.
Provide customer service by email and phone.