Logistics Coordinator

Mutual Trading Company•El Monte, CA

12d•$24 - $30•Onsite

About The Position

The Spanish and English Bilingual Logistics Coordinator supports customer service, order administration, and shipping coordination at Mutual Trading Co., Inc. in El Monte, California. The role maintains sales orders, invoices, bill-back data, and customer records in the Company database; assists customers with product and procedural questions; and coordinates with accounting, sales, warehouse personnel, freight forwarders, customs brokers, customers, and local government agencies to help ensure timely order completion and compliant exports. The position also provides logistical support by obtaining freight quotations and arranging shipping schedules, reports inventory or service issues to account managers, and may perform other duties as requested by management. The role is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. It requires attendance at semiannual inventory counts, which may occur on a weekend, and at Company events outside normal working hours. The employee primarily works in an office with normal to loud noise levels and must be able to sit and type for extended periods, as well as occasionally reach, bend, kneel, and lift up to 25 pounds. Mutual Trading Co., Inc., established in 1926, imports, manufactures, and distributes more than 8,000 Japanese foods, beverages, restaurant equipment, and supplies. The company describes its role as a Japanese foodservice supplier and a “Culinary Ambassador” promoting Japanese foods worldwide.

Requirements

Business-level English proficiency in reading, writing, speaking, and listening.
Basic Spanish proficiency in reading, writing, speaking, and listening.
High school diploma required.
At least 2 years of relevant logistics experience required.
Ability to sit in an office for most of the day.
Ability to type for extended periods throughout the day.
Ability to reach, bend, kneel, and occasionally lift up to 25 pounds.
Ability to maintain a positive attitude.
Ability to work independently and as part of a team.
Ability to adapt to frequent changes in assignments and workload.
Clerical and administrative support skills.
Basic mathematical knowledge, including markups, discounts, measurement conversions, and inventory counting.
Problem-solving skills.
Basic Microsoft Office proficiency.
Communication and interpersonal skills.
Attention to detail, organization, and ability to learn and follow instructions.

Nice To Haves

Business-level Spanish proficiency.
Conversational Japanese proficiency in reading, writing, speaking, and listening.
Bachelor’s degree or higher.
Knowledge of logistics and supply chain.
Knowledge of Japanese foods and sakes.

Responsibilities

Input, update, and maintain sales orders, invoices, and bill-back data in the Company database.
Update and maintain customer records in the Company database.
Provide excellent customer service, build rapport, and maintain customer satisfaction.
Coordinate with the accounting department to help ensure timely payment collection.
Answer customer questions about product features, benefits, and procedures.
Coordinate delivery logistics with freight forwarders, customs brokers, and customers.
Support warehouse shipping personnel by obtaining freight quotations and coordinating shipping schedules.
Immediately report inventory or service issues to the appropriate account manager.
Coordinate inspections with local government agencies, including USDA, NOAA/USDC, and LA County Agriculture, to meet export requirements.
Collaborate with sales staff to monitor active purchase orders and ensure orders are completed on time.
Attend the semiannual inventory count on the designated day, which may be a weekend.
Attend Company events and functions outside normal working hours.
Perform other duties as required by the manager and respond to management requests.