Logistics Coordinator

ServerMonkey•Houston, TX

20d

About The Position

The Logistics Coordinator manages domestic and international freight operations, including obtaining quotes, coordinating shipments, handling required paperwork, and maintaining shipment data in appropriate systems. The role works with internal teams and transportation providers to support the timely flow of materials and ensure shipments comply with customs, legal, and regulatory requirements. The coordinator tracks shipments, reviews documents and data for accuracy, addresses service failures, researches missing or damaged freight, and supports freight-cost and process improvements through reporting and carrier-performance analysis. The role also maintains clean and organized shipping and receiving areas.

Requirements

At least 4 years of shipping or freight experience.
High school diploma.
Proficiency with SAP and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to lift up to 35 pounds repetitively.
Demonstrated initiative and attention to detail and quality.
Action-oriented and customer-focused approach.
Excellent written and verbal communication skills.
Self-directed, with the ability to overcome obstacles and meet deadlines.

Nice To Haves

Experience in the IT field.
Associate of Arts degree.

Responsibilities

Provide timely international and domestic freight quotes.
Identify, schedule, and manage cost-effective inbound and outbound shipments; handle required paperwork and maintain data in appropriate systems.
Coordinate with sales, purchasing, customer service, order management, and transportation providers to support the smooth and timely flow of materials.
Process international order paperwork and proactively expedite shipments through customs, ensuring imports and exports comply with customs requirements.
Track inbound and outbound shipments and drop shipments; perform freight auditing and customs-compliance activities, and ensure deliveries meet their schedules.
Ensure compliance with legal and regulatory freight requirements.
Validate data accuracy and perform quality checks on processed documents.
Notify management of issues, concerns, and opportunities for improvement.
Identify service failures promptly and process credit requests with carriers.
Research missing or damaged freight and file claims as appropriate.
Gather data and generate reports to analyze carrier performance and improve freight costs and processes.
Maintain clean and organized receiving and shipping areas.