Logistics Coordinator
Agewell Services of West Michigan•Norton Shores, MI
•Hybrid
About The Position
The Logistics Coordinator supports the daily coordination of meal delivery operations, routing, transportation activities, and communication between intake staff, drivers, kitchen operations, and community meal programs. This position helps ensure meals are delivered safely, accurately, and efficiently while providing operational support to drivers and assisting with day-to-day logistics functions.
Requirements
- Experience in logistics, dispatching, transportation coordination, routing, or delivery operations.
- Familiarity with routing software, scheduling systems, or transportation management systems.
Nice To Haves
- Experience working in senior nutrition services, healthcare, human services, nonprofit, or community-based programs.
Responsibilities
- Coordinate daily meal delivery routes and transportation activities to ensure timely and accurate meal distribution.
- Serve as a primary point of contact for drivers throughout the day, providing support, route updates, and problem resolution as needed.
- Communicate participant meal changes, holds, cancellations, special instructions, and delivery updates to drivers and operational staff.
- Monitor route completion and assist with route adjustments, scheduling changes, and coverage needs to maintain service continuity.
- Collaborate with Intake, Production, and Community Meal manager and staff to ensure smooth coordination of meal distribution operations.
- Prepare and maintain route sheets, delivery meal tickets, mileage logs, and transportation documentation.
- Assist with loading, unloading, and organizing meal transportation equipment and supplies when needed.
- Support special meal distributions, emergency meal delivery efforts, and community nutrition events.
- Assist with driver training, onboarding, and operational communication as directed by the Logistics Manager.
- Support continuous improvement efforts related to route efficiency, customer service, and delivery operations.
- Maintain confidentiality and professionalism while interacting with participants, caregivers, staff, volunteers, and community partners.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
