Logistics Coordinator

Vitrolife Group•Torrance, CA

13d•$20 - $25•Onsite

About The Position

The Logistics Coordinator plays a key role in ensuring the timely fulfillment and delivery of clinical supplies and collection kits to clients and healthcare partners. This position is responsible for inventory management, shipping and receiving activities, logistics documentation, order processing, and carrier coordination. The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys working in a fast-paced environment while supporting operational excellence and regulatory compliance.

Requirements

High school diploma or equivalent.
Minimum one (1) year of experience in logistics, shipping, warehousing, inventory control, distribution, or courier operations.
Proficiency with Microsoft Office applications, including Excel.
Experience using Salesforce, ERP, CRM, inventory management, or other business systems.
Basic computer proficiency, including data entry and keyboarding skills.

Nice To Haves

Experience in a healthcare, laboratory, biotechnology, pharmaceutical, medical device, or other regulated environment.
Two (2) or more years of experience in logistics, freight coordination, supply chain, inventory management, or warehouse operations.
Advanced Microsoft Excel skills, including reporting, analysis, and inventory tracking.
Experience working with ERP and logistics management systems.
Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field, or equivalent combination of education and experience.

Responsibilities

Fulfill clinic, client, and affiliate orders accurately and efficiently using company systems, Salesforce, and designated portal platforms.
Assemble, audit, and manage clinical collection kits and associated documentation to ensure quality, accuracy, and compliance.
Prepare and review shipping documentation, including labels, airway bills, commercial invoices, and other domestic and international shipping documents.
Coordinate inbound and outbound shipments, including receiving, carrier management, pickup scheduling, and resolution of shipping issues.
Execute reverse logistics processes for returned materials, PGT components, and clinical supplies.
Monitor and maintain inventory through audits, reconciliation, replenishment, and inventory control activities.
Coordinate and document inter-office transfers of supplies, equipment, and biological sample collection materials.
Maintain a safe, organized, and compliant warehouse and work environment in accordance with company standards and regulatory requirements.
Manage logistics department email queues and provide timely responses to internal and external inquiries.
Investigate and resolve shipment, tracking, carrier, and transit-related issues through effective communication and problem-solving.
Maintain accurate records and update operational activities within Salesforce, Navision, and other business systems.
Collaborate with cross-functional teams, including Client Services, Customer Service, Genetic Counseling, Scientific Advisors, Laboratory Operations, and Sample Reception.
Support continuous improvement initiatives and contribute to operational efficiency across logistics, procurement, warehousing, and inventory management functions.
Perform other duties as assigned in support of departmental and organizational objectives.