Logistics Coordinator

The Raymond Corporation•Manchester Township, PA

4d•Onsite

About The Position

Pengate Handling Systems is seeking a highly organized and customer-focused Logistics Coordinator to support the daily operations of their Logistics Department. This role is responsible for coordinating the efficient movement of material handling equipment, parts, and related materials across their branch network while ensuring exceptional service for both internal and external customers. Pengate Handling Systems is a leading material handling equipment and warehouse solutions provider in the Northeast, known for its strong customer relationships, operational excellence, and dedicated employees. They foster a collaborative, team-oriented culture where employees are empowered to grow professionally.

Requirements

Strong organizational and time management skills with the ability to manage multiple priorities.
Excellent verbal and written communication skills.
Strong problem-solving and critical thinking abilities in a fast-paced operational environment.
Customer-focused mindset with a commitment to delivering exceptional service.
High attention to detail and follow-through.
Ability to remain calm under pressure and adapt to changing priorities.
Collaborative team player with excellent interpersonal skills.
Proficiency with Microsoft Office Suite, including Excel and Outlook.
Ability to analyze transportation needs and recommend process improvements.

Nice To Haves

Working knowledge of DOT regulations, freight documentation, and transportation compliance preferred.
Associate degree preferred; equivalent combination of education and experience will be considered.
1–3 years of experience in logistics coordination, transportation operations, dispatching, fleet management, supply chain, or a related operational support role preferred.
Experience coordinating deliveries, scheduling transportation, or managing freight movement in a service-oriented environment strongly preferred.
Experience working with transportation carriers, route planning, equipment scheduling, or fleet operations is a plus.

Responsibilities

Coordinate inbound and outbound transportation activities across all Pengate branch locations.
Schedule equipment deliveries, pickups, transfers, and customer shipments while maximizing transportation efficiency.
Monitor shipments from dispatch through final delivery, proactively communicating status updates, delays, and changes.
Coordinate daily transportation schedules utilizing company drivers and third-party carriers.
Source and secure competitive freight rates when outside transportation is required.
Work closely with Service, Sales, Parts, Operations, and branch personnel to prioritize transportation needs.
Prepare and maintain shipping documentation including bills of lading, delivery paperwork, permits, and transportation records.
Ensure transportation activities comply with DOT regulations, safety standards, and company policies.
Resolve transportation issues including scheduling conflicts, delivery discrepancies, and customer concerns in a timely and professional manner.
Track transportation metrics and maintain accurate operational records and reporting.
Identify opportunities to improve logistics processes, increase efficiency, and reduce transportation costs.
Build strong partnerships across departments while providing outstanding customer service.