Logistics Coordinator

Palm Bay International•West Palm Beach, FL

16d•Hybrid

About The Position

Palm Bay International is seeking a motivated self-starter to coordinate domestic and Direct Import Orders from its national distribution network. The position is based in West Palm Beach, Florida, with work onsite Monday through Thursday and work from home on Friday. The Logistics Coordinator enters customer orders accurately within a 24-hour turnaround time, distributes compliant U.S. Customs documentation, monitors domestic and international orders, and communicates with suppliers, freight forwarders, customers, and internal sales teams. The role also updates internal systems with shipping and delivery event dates, prepares orders for billing, executes direct import billing, and provides customer service by email and phone.

Requirements

Two years of experience in international freight forwarding or the import/export industry.
Excellent customer service skills.
Strong written and verbal communication skills.
Superior organizational skills and attention to detail; ability to manage multiple priorities and meet deadlines.
Demonstrated experience working in a multitasking environment.
Ability to work independently and in a dynamic, high-energy, team-oriented atmosphere.
High proficiency with Microsoft Office.

Nice To Haves

Bachelor’s degree.
Experience with Dynamics Business Central ERP.
Wine knowledge.

Responsibilities

Enter customer orders accurately within a 24-hour turnaround time.
Distribute accurate and compliant U.S. Customs documentation to distributors and brokers.
Monitor domestic and international customer order status and communicate consistently with suppliers, freight forwarders, customers, and internal sales teams.
Update internal systems with dates of events, such as shipping and delivery.
Prepare orders for billing and execute direct import billing.
Provide customer service by email and phone.