Logistics Coordinator

Milford A Winsupply Company•Midland, TX

About The Position

The Logistics Coordinator coordinates inbound freight, branch-to-branch transfers, outbound shipments, customer deliveries, vendor pickups, and related transportation activities involving inventory, equipment, materials, and assets. The role manages movement between suppliers, Milford locations, customers, carriers, and other authorized destinations while maintaining accurate documentation, timely communication, cost control, and service reliability. Within management guidelines and established company controls, the coordinator independently arranges freight, selects approved carriers, negotiates rates, issues authorized purchase orders, approves freight invoices within delegated authority, coordinates freight claims, processes inventory transfers and receipts, monitors shipments, and reports logistics performance. The position works with Purchasing, Warehouse, Sales, Equipment & Parts, Rental, Technical Services, branch personnel, customers, vendors, and carriers. It also supports carrier compliance, transportation documentation, claims resolution, freight-cost analysis, performance reporting, and process improvement. Driver scheduling or work direction is provided only when formally assigned. The role does not independently authorize inventory adjustments or personnel actions unless specifically authorized. Work is primarily office-based, with occasional duties in warehouses, loading areas, storage yards, branches, carrier and vendor facilities, customer locations, and company vehicles. Occasional travel, historically approximately 5%, including travel between branches and limited overnight travel, may be required. The regular schedule is generally Monday through Friday during normal operating hours, but extended hours, early mornings, evenings, weekends, schedule changes, urgent coverage, and on-call participation may be required based on assignment and business needs. This is a non-exempt position; all compensable time must be recorded, and overtime must be authorized under company policy and paid in accordance with applicable requirements. The position is subject to applicable background screening, drug and alcohol testing, and—when driving is assigned—driver's license, motor vehicle record, and insurability requirements.

Requirements

High school diploma, GED, or equivalent.
At least one year of logistics coordination, transportation, dispatch, freight, shipping, receiving, supply-chain, or related experience.
Working knowledge of logistics, transportation, freight coordination, shipping, receiving, inventory transfers, and supply-chain processes.
Ability to arrange freight, select approved carriers, negotiate rates, issue purchase orders, and approve freight invoices within delegated authority.
Ability to create transfer orders, process transfers, create purchase orders, receive transferred and purchased inventory, post approved purchase invoices, and maintain accurate system records.
Ability to file, coordinate, document, and monitor freight claims through resolution.
Strong organizational, analytical, problem-solving, prioritization, and follow-through skills.
Ability to work independently approximately 75% of the time while following management guidelines and escalating exceptions appropriately.
Ability to analyze freight costs, carrier performance, logistics indicators, shipment data, and operational trends.
Ability to create and review bills of lading, proof-of-delivery records, purchase orders, freight invoices, transfer documents, claims, and other logistics documentation.
Excellent internal and external customer-service skills; strong verbal and written communication skills.
Ability to work in a fast-paced environment with changing priorities, urgent requests, and frequent interruptions.
Ability to negotiate professionally with carriers, brokers, and vendors.
Ability to recognize transportation-compliance, safety, documentation, insurance, contractual, and carrier-qualification concerns.
Proficiency with Microsoft Dynamics 365 Business Central or another approved ERP system and applicable productivity applications.
Ability to read, write, speak, and understand English sufficiently to perform essential functions and complete required documentation.
Ability to maintain confidentiality and exercise sound judgment with pricing, customer, carrier, vendor, shipment, financial, and employee information.
Complete required ERP, productivity tool, logistics, transportation-compliance, claims, purchasing, invoice, customer-service, safety, driving, and policy training within designated timeframes.
Obtain and maintain customer-specific, site-access, transportation, safety, or other credentials when assigned; maintain required training, system access, delegated authority, driving qualifications, and position-specific requirements.
A valid driver's license, acceptable motor vehicle record, and continued insurability under Milford requirements are required when driving is assigned. Separate authorization, training, and qualification are required for trailer towing, commercial motor vehicle operation, and regulated transportation activities.
Subject to a third-party, position-specific background check and non-DOT drug and alcohol testing under applicable policies, requirements, and law; additional testing and qualifications may apply to certain assignments.
Ability to sit, stand, walk, bend, stoop, crouch, kneel, reach, climb steps or ramps, and work in varying physical positions as required by operational duties.
Ability to walk on concrete, gravel, uneven, wet, muddy, slippery, or rough surfaces; handle documents, keyboards, mobile devices, scanners, files, and office equipment; enter and exit company vehicles; and wear required PPE.
Ability to lift, carry, push, or pull up to 50 pounds when required and safe; use team assistance or approved material-handling equipment for heavier or awkward items.
Ability to maintain the visual attention, hearing, communication, and situational awareness necessary to work safely around vehicles, equipment, loading operations, and traffic.
Ability to remain reachable, fit for duty, and able to respond within established expectations if assigned to an on-call rotation.

Nice To Haves

Associate or bachelor's degree in logistics, supply chain, business, transportation, or a related field.
Additional relevant experience beyond the one-year minimum.
Experience negotiating freight rates, selecting carriers, issuing purchase orders, approving invoices, or managing freight claims.
Working knowledge of oilfield, industrial, construction, piping, equipment, or related goods.
Advanced proficiency with spreadsheets, data analysis, and data visualization.
Bilingual English/Spanish communication skills, based on customer and branch needs.

Responsibilities

Coordinate inbound freight, branch-to-branch transfers, outbound shipments, customer deliveries, vendor pickups, and other authorized movement of inventory, equipment, and assets.
Arrange transportation through approved carriers, vendors, internal resources, and authorized logistics providers; select transportation methods and negotiate rates and service terms within delegated authority.
Create freight-related purchase orders, maintain supporting documentation, and review, approve, and process freight invoices within delegated authority.
Monitor shipments, arrivals, delays, missed pickups, service failures, and delivery commitments; communicate exceptions and changes to affected parties.
Maintain carrier directories, rate and contact information, service-area details, and applicable agreement requirements; coordinate authorized emergency, expedited, oversized, specialized, and high-priority transportation.
Ensure shipping, receiving, transfer, carrier, and delivery documentation is accurate, complete, timely, and retained according to company requirements.
Verify carrier and transportation-provider requirements, monitor compliance with approved-carrier and transportation controls, and report potential regulatory, safety, insurance, contractual, or documentation concerns.
Maintain records for audits, invoice processing, claims, performance reporting, and customer inquiries; protect confidential and sensitive business information.
Create purchase orders and inventory transfer orders in Microsoft Dynamics 365 Business Central or another approved ERP system; process and receive transfers, verifying quantities, locations, item numbers, documentation, and transaction status.
Coordinate inventory movement among branches, suppliers, customers, vendors, and approved storage locations; research discrepancies and report adjustments to authorized personnel.
Coordinate with Purchasing, Warehouse, Sales, Equipment & Parts, Rental, Technical Services, and branch personnel regarding material availability and movement.
File and manage freight claims involving damage, shortages, loss, concealed damage, service failures, and billing disputes; gather evidence, monitor deadlines and responses, communicate status, escalate significant issues, and maintain claim records through resolution.
Maintain and report logistics performance indicators, including on-time delivery, carrier performance, freight spending and trends, claims, and delivery exceptions.
Analyze freight costs, carrier performance, routes, shipment volume, additional charges, delays, and service failures; recommend improvements to cost, reliability, consolidation, routing, carrier utilization, and efficiency.
Prepare regular and special reports using the ERP system, spreadsheets, and approved reporting tools; maintain records supporting accruals, invoice approval, budgets, forecasts, and management review.
Coordinate driver utilization, delivery schedules, route priorities, pickups, transfers, and transportation resources when assigned; provide work direction to Parts & Delivery Drivers only when formally assigned.
Communicate route, customer, material, timing, documentation, load, equipment, and safety requirements to assigned drivers and operational personnel; monitor delivery progress and address operational issues.
Respond professionally to customers, branches, vendors, carriers, and internal departments; provide timely shipment updates and coordinate resolutions within delegated authority.
Use approved ERP and productivity applications, maintain accurate electronic and physical records, protect company data and systems, maintain reliable attendance, and complete required training.
Participate in an on-call rotation only when assigned; perform other duties as assigned by the Sourcing and Procurement Manager or designated supervisor.
Follow applicable safety, vehicle-use, inspection, accident-reporting, GPS, camera, fuel, and safe-driving requirements when driving is assigned.
Accurately record all compensable work time and obtain overtime authorization according to company policy.