Logistics Coordinator 3rd shift

Metro Supply Chain USA•Tracy, CA

About The Position

The Logistics Coordinator carries out the order fulfillment work plan for the shift, reporting to the Operations Supervisor. Using Warehouse Management System (WMS) best practices, the coordinator manages order allocation, replenishment, and inbound and outbound freight flow throughout the warehouse, with a focus on accuracy, quality, and efficiency. The role coordinates warehouse team assignments and load activity, monitors order and task progress, maintains shipping and receiving records, and communicates delays and exceptions to management. The position works in a customer-focused, team-oriented environment and is responsible for supporting established processes and maintaining a safe, clean workplace.

Requirements

  • Minimum high school diploma or GED.
  • Three years of warehouse or logistics experience, preferably with some team lead experience.
  • Previous experience with a Warehouse Management Information System (WMS).
  • Ability to make sound independent decisions and escalate non-routine decisions to management.
  • Strong attention to detail and prioritization skills.
  • Ability to anticipate problems and resolve them.
  • Excellent verbal and written communication skills for a customer-focused environment.
  • Ability to adapt to change and adopt new methods and practices to meet changing business needs.
  • Ability to learn quickly and transfer knowledge to others.
  • Intermediate knowledge of a WMS.
  • Basic knowledge of Excel.
  • Commitment to quality, an approachable and positive interpersonal style, and open and honest relationships.
  • Ability and willingness to follow health and safety requirements and report hazards, accidents, and incidents.

Nice To Haves

  • College diploma in Logistics Management.
  • Previous WMS experience, preferably with Red Prairie.
  • Warehouse or logistics experience that includes team lead experience.

Responsibilities

  • Ensure trailers and containers are checked into RP promptly, with accurate arrival and dispatch completion timestamps.
  • Ensure outbound loads are complete, close them out, and dispatch them as required.
  • Report container arrival and emptying times correctly in WMS.
  • Check inbound receipts into WMS so operations can receive products into inventory, then close receipts after receipt and discrepancy reporting.
  • Ensure the driver log is completed and initialed for every load and obtain a valid driver's license for every load.
  • Prepare trailer inspection reports for inbound and outbound loads.
  • Monitor and complete loads on the open dock, adding extras as needed.
  • Communicate trailer moves, including live, drop, and preloaded moves, to the jockey.
  • Maintain inbound and outbound paperwork in secure locations and box full folders for permanent storage.
  • Monitor visitor badges and ensure they are signed in and out and returned.
  • Ensure FedEx orders are received and shipped.
  • Communicate progress resolving short allocations to management and schedule customer rush orders.
  • Use the Outbound Order Progress Display and Load Planning Operations to monitor order progress and timely completion of picking.
  • Assign work to material handling equipment operators using inbound and outbound schedules and monitor work flow throughout the shift.
  • Work with the supervisor to organize inbound and outbound loads effectively.
  • Use WMS to monitor receiving and shipping tasks and ensure scheduled loading and offloading are completed on time.
  • Assign work and instructions for team members manually offloading trailers.
  • Communicate loading and offloading progress and immediately report delays to management.
  • Record in WMS deliveries of inbound trailers whose contents have not yet been put away.
  • Close customer orders.
  • Prepare inbound and outbound carrier paperwork, including customer-specific paperwork and multi-stop outbound freight documents.
  • Record and maintain trailer and dock door numbers in WMS.
  • Oversee and control the arrival, departure, movement, and storage of trailers in the yard.
  • Communicate with drivers to move yard trailers and maintain adequate inbound and outbound trailer capacity.
  • Track load arrival and departure times during the shift and investigate missed deadlines for resolution.
  • Make sound independent decisions and escalate non-routine decisions to management.
  • Work collaboratively with Metro employees, provide exceptional customer service, support team-driven social initiatives, follow established processes, and meet customer KPIs.
  • Maintain a safe and clean work environment, follow applicable health and safety laws, report hazards and incidents, and avoid operating equipment in a way that endangers anyone.

Benefits

  • Medical, dental, and vision coverage for the employee and family.
  • Life and disability insurance.
  • Wellness programs to support family well-being.
  • Retirement Savings Program with a company match.
  • Community volunteering.
  • Opportunity to build a career with a growing company.
  • Work in an environment where safety is the first priority.
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