Logistics Coordinator - 3rd Shift

Aston Carter•Belleville, MI
•$22 - $25•Hybrid

About The Position

Join a third-party logistics company that facilitates the movement of freight. As a Logistics Agent, you will support customer service and logistics operations for manufacturing clients, helping ensure essential manufacturing parts are delivered on time to plants across the country. This contract-to-hire position is based in Belleville, Michigan, and is hybrid. The role works third shift, 11:30 PM–7:30 AM, with schedules available Tuesday–Saturday or Sunday–Thursday. Employees work eight-hour shifts without a formal lunch break and may eat while working. The fast-paced call-center environment has cubicles and a dark, focused setting suited to night work. Shift premiums are offered for late-evening and weekend hours.

Requirements

  • At least 2 years of customer service experience.
  • Proficiency with Microsoft Office applications.
  • Ability to type at least 30 words per minute.
  • Strong communication skills, particularly by phone.
  • A sense of urgency and attention to detail in a fast-paced environment.
  • Willingness to work third-shift hours, 11:30 PM–7:30 AM.

Nice To Haves

  • Sales or negotiation background, preferably in a call center or high-volume contact center.
  • Experience in logistics, supply chain, or operations.
  • Interest and enthusiasm for logistics and customer service.

Responsibilities

  • Communicate with customers to understand shipping needs and identify efficient, cost-effective shipping methods.
  • Coordinate freight shipping logistics, including determining required resources such as trucks and pallets.
  • Track and trace shipments to ensure timely delivery.
  • Resolve issues arising during the shipping process using problem-solving and critical-thinking skills.
  • Provide solutions using business acumen to improve customer satisfaction.
  • Collaborate with teams across logistics departments.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness coverage
  • Accident coverage
  • Hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability coverage
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, including PTO, vacation, or sick leave, if eligible
  • Shift premiums for late-evening and weekend hours
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