Logistics Coordinator

DP World•Coppell, TX

71d•Onsite

About The Position

DP World is seeking a tech-savvy team player to work as a Logistics Coordinator at its Coppell site on the day shift. The role supports customer orders throughout their lifecycle by handling queries and escalations, preparing and submitting performance reports, coordinating inbound and outbound operations, and ensuring orders are processed on time and inventory levels meet customer expectations. The coordinator works closely with customers, carriers, internal stakeholders, and Key Account control tower staff. The position requires logistics or planning customer-service experience, strong Microsoft Office skills—especially Excel—and the ability to adapt, multitask, and work in a changing, high-pressure environment. DP World describes itself as an international organization with more than 103,000 employees across 75 countries on six continents. It offers a market-competitive compensation package and an informal atmosphere that supports personal growth and self-development.

Requirements

Warehouse experience.
Logistics coordinator experience.
Customer-service background in logistics or planning, including the ability to build customer relationships and resolve problems promptly.
Knowledge of Microsoft Word, Excel, and Outlook, with strong emphasis on Excel for tracking and analysis.
Ability to adapt and work in a changing, high-pressure environment.
Ability to multitask effectively.

Nice To Haves

Excel VLOOKUP and Pivot Table skills are a plus.

Responsibilities

Handle customer queries, escalations, and a high volume of day-to-day reports throughout the customer-order lifecycle.
Build a close working relationship with Key Account control tower staff by understanding and addressing their day-to-day business requirements.
Complete customer and carrier performance reports weekly or monthly, ensuring they are accurate and submitted on time.
Schedule, plan, and coordinate activities supporting inbound and outbound product operations.
Communicate with customers and stakeholders both internally and externally.
Set up orders using the preferred internal system, including through EDI feeds or manual creation.
Ensure orders are picked and processed on time to meet KPI requirements, and help monitor inventory levels in line with customer expectations.
Perform other duties as assigned.