Logistics Associate - Supply Chain Management

Mayo Clinic•Jacksonville, FL

1d•$18 - $24

About The Position

The Logistics Associate supports Supply Chain Management (SCM) by working with specific departments on accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage. The role supports the daily movement of materials throughout Mayo Clinic while following safety, security, and productivity standards. The position interacts with suppliers on expediting, returns, and invoice or receipt issues. It also handles a high volume of incoming requests from Mayo Clinic staff by phone, mail, and fax; serves as a point of contact for SCM inquiries; and engages appropriate SCM personnel to resolve problems. The associate researches and resolves invoice and receipt transactions, specialty requests, aged proof-of-delivery items, shipping modes, and returns. The position also supports distribution of medical products and services, including controlled substances and hazardous materials, and uses reports to maintain transaction data integrity for special handling, expedited, critical, and routine orders. The associate identifies trends that may delay processing and collaborates with affected individuals on long-term solutions. The role follows applicable policies and governmental regulations, contributes to projects and continuous improvement initiatives, and performs other job-related duties as assigned by leadership.

Requirements

High school diploma or GED and two years of supply chain or business-related experience; an associate degree plus one year of experience is considered equivalent.
Strong personal computer skills.
Strong communication and problem-solving skills.
Continuous improvement and teaming skills.
Ability to work in a team-oriented atmosphere and support all departments in coordination with other SCM areas.
Adaptability and flexibility in a changing work environment.
Ability to handle and prioritize simultaneous tasks.
Basic understanding of accounting principles.
Ability to manage time to meet required deadlines.
A driver’s license is required only for the small subset of employees who may be asked to drive.

Responsibilities

Support accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products.
Carry out daily movement of materials throughout Mayo Clinic according to safety, security, and productivity standards.
Interact with suppliers to expedite orders, manage returns, and resolve invoice and receipt problems.
Handle high volumes of requests from Mayo Clinic staff by phone, mail, and fax; serve as a point of contact for SCM inquiries and involve appropriate SCM personnel as needed.
Research and resolve problem transactions involving invoices not received and goods received but not invoiced.
Research specialty transactions and requests, including aged proof-of-delivery items, shipping modes, and returns.
Assist with distribution of medical products and services, including controlled substances and hazardous materials.
Use reports to ensure transaction data integrity for special handling instructions, expedited orders, critical orders, and routine fulfillment.
Identify trends that may cause processing delays and collaborate with affected individuals on long-term solutions.
Comply with applicable policies and governmental regulations.
Assist with SCM projects and continuous improvement initiatives as directed by leadership.
Perform other job-related duties as assigned by leadership.