About The Position

This role involves assisting with import/export documentation and coordination, supporting customs clearance, and managing data within the ERP system. Training will be provided for all responsibilities. The ideal candidate will be bilingual in Korean and English, possess strong attention to detail, and be eager to learn international logistics and trade operations. This position offers an opportunity to grow towards independently managing import/export processes.

Requirements

  • Fluent Korean (native level) and business-level English required — daily communication with Korea HQ/affiliates and U.S. operations
  • Strong attention to detail and accuracy; reliable follow-through
  • Basic Microsoft Office skills (Excel); willingness to learn ERP systems
  • Eagerness to learn international logistics and trade operations
  • Authorized to work in the U.S.

Nice To Haves

  • Any exposure to logistics (internship, part-time, or work at a package-forwarding service or Korean-affiliated logistics company) preferred but not required
  • Coursework or interest in trade, supply chain, or international business preferred

Responsibilities

  • Assist in preparing import/export and customs documents including Commercial Invoice, Packing List, Certificate of Origin, and related documentation
  • Support coordination with forwarders and carriers (UPS/FedEx/DHL and freight forwarders) and help manage shipping schedules
  • Respond to requests from overseas affiliates and HQ; proactively share shipment status updates
  • Support customs clearance for inbound and outbound cargo; help resolve issues such as short/wrong shipments and returns
  • Enter and maintain orders, inventory, and product data in the ERP system
  • Learn Hiossen SOPs and grow toward independently owning import/export processes

Benefits

  • Medical, Dental & Vision Insurance coverage for you and your family
  • Life Insurance & AD&D: Basic Life Insurance and AD&D, 100% company-sponsored
  • Disability Insurance: Short-term and long-term disability, 100% company-sponsored
  • 401(k) Plan: Company match up to 5% of salary
  • Paid Time Off: 15 days in the first year (6 vacation + 9 sick days), increasing to 20 days from the second year
  • Birthday PTO: One paid day off on your birthday
  • Paid Holidays: 11 paid holidays per year
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