Import-Export Logistics Coordinator

Hampton Lumber • Portland, OR

5d

About The Position

Hampton Lumber Sales is seeking a detail-oriented and proactive professional to join our logistics team as an Import/Export Logistics Coordinator. This role will manage the end-to-end coordination of domestic and international shipments, ensuring efficient, cost-effective, and compliant movement of goods across our supply chain. The Import/Export Logistics Coordinator works closely with sales, carriers, and external partners to dispatch shipments, track orders, and provide visibility into shipment activity. This position plays a critical role in supporting a fast-paced, high-volume sales organization. This role will collaborate cross-functionally across the organization and contribute to continuous improvement in logistics processes and execution.

Requirements

• Strong attention to detail with excellent organizational and problem-solving skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Strong analytical thinking and decision-making under tight timelines
• Excellent communication skills with a customer-service mindset
• Ability to work independently while contributing effectively within a team
• High level of professionalism, accountability, and initiative
• Experience with logistics and dispatching operations required
• Proficiency Outlook, Excel, Teams, and other Microsoft Suite products

Nice To Haves

• Bachelor’s degree preferred (preferably in Logistics, Supply Chain, or a related field)
• Familiarity with transportation across port, intermodal, or other logistics channels is preferred
• Proficiency in relevant software such as LumberTrack or Transportation Management Systems is preferred

Responsibilities

• Dispatch and coordinate shipments across ports, rail, and warehouses, ensuring efficient and on-time delivery
• Track and trace shipments across ocean, rail, and truck modes, providing timely updates and proactively resolving delays or service disruptions
• Serve as the primary point of contact for carriers, managing scheduling, accessorials, and issue resolution
• Obtain, evaluate, and support negotiation of freight rates to ensure cost-effective transportation solutions
• Accurately enter and maintain shipment and freight data in systems (e.g., LumberTrack), ensuring data integrity and supporting freight audit processes
• Maintain and analyze reports on shipment activity, costs, and service performance; identify trends and improvement opportunities
• Coordinate import and export shipments, ensuring compliance with trade regulations and accuracy of all required documentation
• Partner with warehouses and service providers for smooth flow of goods and inventory across locations
• Act as a liaison between sales, carriers, and customers, delivering clear communication and high-quality service
• Investigate and resolve shipment discrepancies, claims, and exceptions while developing solutions to mitigate supply chain disruptions

Benefits

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level