About The Position

Hiossen, a leading global manufacturer of dental implants and equipment, is seeking a Logistics Assistant Manager, Export & Import. This role is crucial for managing the flow of goods, ensuring compliance with customs regulations, and maintaining efficient communication with international affiliates and operations. The ideal candidate will be bilingual in English and Korean, possess strong logistical expertise, and demonstrate a commitment to accuracy and customer satisfaction.

Requirements

  • Fluent Korean (native level) and business-level English required — daily communication with Korea HQ/affiliates and U.S. operations.
  • Minimum 3 years of experience in logistics, trade, or import/export operations.
  • Strong attention to detail and document accuracy; reliable follow-through on open issues.
  • Proficiency with ERP systems and Microsoft Office Suite (Excel).

Nice To Haves

  • Experience at a package-forwarding service or Korean-affiliated forwarding/logistics company preferred.
  • Hands-on experience with import/export and customs documentation preferred.

Responsibilities

  • Prepare and manage import/export and customs documents including Commercial Invoice, Packing List, Certificate of Origin, and related documentation.
  • Coordinate forwarders and carriers (UPS/FedEx/DHL and freight forwarders); manage inbound and outbound shipping schedules.
  • Handle import and export requests from overseas affiliates and HQ; proactively share shipment status updates.
  • Process customs clearance for inbound and outbound cargo; resolve issues such as short/wrong shipments, returns, and re-exports.
  • Manage orders, inventory, and product listings in the ERP system.
  • Investigate customs delays and drive preventive corrective actions.

Benefits

  • Base Salary: 70K-80K
  • Medical, Dental & Vision Insurance coverage for you and your family
  • Life Insurance & AD&D: Basic Life Insurance and AD&D, 100% company-sponsored
  • Disability Insurance: Short-term and long-term disability, 100% company-sponsored
  • 401(k) Plan: Company match up to 5% of salary
  • Paid Time Off: 15 days in the first year (6 vacation + 9 sick days), increasing to 20 days from the second year
  • Birthday PTO: One paid day off on your birthday
  • Paid Holidays: 11 paid holidays per year
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