LOGISTICS/ASSOC & LABOR RELATIONS MGR

The Kroger Co.•Memphis, TN

About The Position

Work collaboratively with site leadership and corporate staff to align labor agreements with the company's overall labor strategy. The role is responsible for consistent administration of collective bargaining agreements at the assigned location and for establishing and maintaining effective working relationships between union and management to support a positive environment and culture. The position models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role oversees labor strategy implementation, labor-law compliance, grievance and arbitration processes, labor relations reporting, and training. It also supports associate talent management and relations, advises supervisors and managers, assists the Human Resources Manager, and supervises and coaches direct reports. The position must be able to perform its essential functions with or without reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Experience working in a union environment.
  • Prior supervisory experience.
  • Excellent written and verbal communication skills.
  • Ability to maintain a high degree of confidentiality.
  • Intermediate Microsoft Office skills.
  • Ability to plan and organize with attention to detail.
  • Ability to work flexible hours.
  • Ability to travel independently when required.
  • Level 6: Experience administering a single contract, grievances, and arbitration; not involved in negotiations.
  • Level 7: Experience with a single contract covering fewer than 500 associates, involvement in negotiations, and at least 3 years of Labor/Associate Relations experience.
  • Level 8: Experience with multiple contracts covering 500 or more associates, involvement in negotiations, and at least 5 years of Labor/Associate Relations experience.
  • Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

  • Bachelor's degree.
  • 3–5 years of experience in a production environment.
  • Experience in Labor/Associate Relations.

Responsibilities

  • Oversee implementation of the site labor strategy.
  • Maintain compliance with federal, state, labor, and employment laws.
  • Ensure company policies and work rules are followed and appropriate disciplinary action is administered consistently.
  • Act as the site representative in labor matters.
  • Represent the company throughout the grievance procedure, including investigating complaints, coordinating meetings, and resolving and closing cases.
  • Prepare and maintain reports on grievances, arbitration and mediation cases, and related labor relations activities.
  • Work with site and corporate leadership to achieve company goals and objectives and support efficient distribution center operations.
  • Ensure required labor and associate relations training is conducted at the site.
  • Support talent management practices for hourly associates.
  • Communicate new initiatives and policies promptly to supervisors and union personnel.
  • Assist the Human Resources Manager with associate matters and efforts to create a diverse and inclusive workforce.
  • Advise supervisors and managers on associate relations matters.
  • Supervise and coach direct reports, complete their performance reviews, and provide feedback.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, subject to eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and career pathways supporting growth.
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