Logistics Analyst – Financial Support & Cargo Claims

Penske • Beachwood, OH

105d

About The Position

The Logistics Analyst manages the auditing, payment integrity, and continuous improvement of freight billing, final mile delivery charges, and cargo claims. The role uses data analytics to improve cost accuracy and operational efficiency and maximize claims recovery. It includes verifying delivery invoices against proofs of delivery and service level agreements, maintaining carrier pricing models in payment systems, resolving billing exceptions, monitoring cargo claims, analyzing loss trends, creating performance dashboards, optimizing workflows, documenting processes, and performing recurring data-pulling and error-management tasks.

Requirements

• One year of comparable work experience.
• High school diploma or equivalent.
• Fundamental understanding of transportation, supply chain, and logistics concepts.
• Strong written and oral communication skills.
• Strong problem-solving and time-management skills.
• Ability to work effectively in a team environment and independently with minimum supervision.
• Strong computer skills, including Access, Excel, and Microsoft Word.
• Ability to learn and use necessary tools.
• Ability to follow processes and standard procedures.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule and at the specified location, complete a Penske employment application, and undergo background investigation and drug screening.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Some college.

Responsibilities

• Audit final mile delivery invoices against proofs of delivery and service level agreements.
• Maintain carrier rate updates in payment systems to prevent billing exceptions.
• Analyze the root causes of billing errors and audit failures, and work with internal teams and carriers to resolve them.
• Track and report on open cargo claims, aging, recovery rates, and denial ratios.
• Analyze historical claims data to identify recurring cargo damage and loss causes, and escalate findings for corrective action.
• Extract and clean data from internal and external transportation management systems to produce weekly and monthly performance dashboards.
• Lead initiatives to reduce invoice errors, shorten payment cycle times, and improve claims recovery outcomes.
• Document current- and future-state workflows to support system updates and team training.
• Perform recurring data-pulling tasks and apply established business rules to daily error management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED