Logistics Administrative Assistant

Laufer Group International•New York, NY

7d•Onsite

About The Position

Laufer Group International is seeking a professional, dependable and detail-oriented Logistics Administrative Assistant to support our office and logistics operations. This is an excellent opportunity for someone interested in beginning a career in freight forwarding, logistics or supply chain management. In this role, you will serve as the first point of contact for visitors and callers while providing administrative and documentation support to several logistics teams. The ideal candidate is organized, service-oriented and comfortable managing multiple priorities in a professional office environment.

Requirements

Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
Highly organized and detail-oriented, with a commitment to accuracy and quality.
Ability to manage multiple responsibilities in a fast-paced office environment.
Strong customer-service mindset and willingness to support multiple teams.
Proficiency with Microsoft Word, Excel and other common office technology.
Ability to handle business documents and information with professionalism and discretion.
Interest in developing a career in freight forwarding, logistics or supply chain management.

Nice To Haves

Previous administrative, customer-service or office experience is preferred but not required.

Responsibilities

Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
Provide timely, professional assistance to customers, vendors and other external partners.
Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
Schedule meetings and provide administrative support to executives and business leaders as requested.
Assist with company events, special projects and other general office needs.
Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
Organize incoming invoices and route them to the appropriate team members based on file number.
Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
Perform additional clerical, administrative and logistics-support responsibilities as assigned.

Benefits

Medical, Dental, and Vision Benefits with company cost-sharing
Health Savings Account medical benefit option with a company contribution to the health savings account
No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
Medical and Dependent Care Flexible Spending Accounts
No cost Short-term disability, Long-term disability, Life, and AD&D insurance
401(k) Retirement Plan with a generous company match
Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
Employee Recognition Program
Giveback Program – each employee is given $500/year to donate to a charity
Commuter Benefits for employees travelling to and from the NYC office