Lodge Guide (Bellperson)

Bishop's Lodge•Santa Fe, NM
•Onsite

About The Position

Join Bishop’s Lodge, Auberge Collection, as a Lodge Guide (Bellman), serving as a first and last point of contact for guests. The role helps ensure arrivals and departures are smooth, welcoming, and memorable through prompt, courteous service, contributing to a seamless and sophisticated guest experience.

Requirements

  • At least one year of experience as a valet or bellman.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Valid driver's license that meets the needs of the company's insurance carrier.
  • Must be at least 18 years of age.

Nice To Haves

  • Valet or bellman experience in a luxury hotel environment is preferred.

Responsibilities

  • Park and retrieve guest vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in vehicles.
  • Assist guests with luggage, provide property information, and create a warm, welcoming environment.
  • Manage incoming and outgoing traffic at the valet station to keep vehicle flow organized and efficient.
  • Maintain accurate records of parked vehicles, including special requests and relevant details, to support timely retrieval.
  • Coordinate guest requests with hotel departments and serve as a communication link to support smooth service delivery.
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