Bellperson

Horseshoe Bay Resort•Scottsdale, AZ
•Onsite

About The Position

Crescent Hotels & Resorts is hiring a Bellperson for the Remi Hotel, a 161-room Autograph Collection hotel in downtown Scottsdale's Entertainment District. The role provides guest luggage assistance and customer service while supporting a clean, safe, and orderly hotel entrance and lobby.

Requirements

  • Ability to communicate in English.

Nice To Haves

  • One year of hotel bellperson experience is preferred.
  • Marriott brand and service knowledge is highly preferred.

Responsibilities

  • Assist guests with luggage and transport it to and from guest rooms as requested while providing excellent brand-standard customer service.
  • Explain hotel facilities, their locations and operating hours, and the hotel's fire exits and safety features to arriving guests.
  • Remain in the front of the hotel and lobby when on duty and not assisting a guest.
  • Keep the hotel entrance and lobby clean, including removing trash, mopping spills, sweeping, and emptying trash cans as needed.
  • Deliver messages, packages, and mail to guests as needed.
  • Maintain traffic flow at the front of the hotel.
  • Ensure safety measures are followed in the assigned area.
  • Be available to work on a regular basis.

Benefits

  • Excellent compensation package.
  • Benefit plan for eligible associates and their family members.
  • 401(k) matching program for eligible associates.
  • Discounts at Crescent-managed properties in North America for associates and their family members.
  • Discounts at Marriott properties worldwide for associates and their family members.
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