Lockbox Operations Specialist I (On-Site Graham NC)

Labcorp • Graham, NC

20d • $18 - $21 • Onsite

About The Position

Labcorp is seeking a Lockbox Operations Specialist I to join their team in Graham, NC. This role is responsible for processing payments, maintaining service level agreements, and contributing to process improvements within the lockbox operations. The position involves daily communication via email, completing required training, and sharing best practices with the team. The specialist will also support Lean Principles and suggest improvements to their supervisor or team lead. Key tasks include differentiating payment types, preparing checks for deposit, processing credit card payments, and managing personal time off in Workday. The role requires updating management on suggestions, feedback, and process improvements.

Requirements

• High School Diploma or GED or equivalent
• 1 year or more work experience
• Understanding of lockbox processes
• Basic EOB/Insurance knowledge
• Understanding of basic accounting processes
• Ability to 10-key with efficiency and accuracy

Nice To Haves

• 2 years or more working with Lockbox operations

Responsibilities

• Read daily emails
• Help maintain the SLA (Service Level Agreement)
• Respond to any incoming emails
• Complete required training
• Share best practices with the team
• Continually supports the Lean Principles
• Offers suggestions to supervisor/team lead to improve processes
• Be able to differentiate between various types of payments from multiple companies
• Sort and prep checks for deposit
• Sort/ Process credit card payments
• Maintain personal time and PLB in Workday
• Update management on suggestions, feedback, and process improvements.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED