Location National Accounts Coordinator

Boise Cascade•Delanco, NJ

About The Position

Boise Cascade is hiring a Location National Account Coordinator to market, quote, price, sell, and service national accounts and other large retail or industrial accounts. The coordinator provides communications and promotional and merchandising materials, manages customer relationships across national store contacts, customers, vendors, and Boise Cascade, and develops promotional opportunities. The role also supports customer training and demonstrations, resolves service and receivables issues, maintains pricing systems and EDI coordination, and monitors inventory and product assortment to identify sales and service opportunities. Extensive overnight travel is required. The position is generally based in a normal office environment with minimal physical exertion, though travel to customer sites—including active construction sites—and handling product displays may involve moderate physical exertion. Work outside normal business hours may be required for cycle counts, promotions, and business travel. Boise Cascade describes itself as a nationwide wholesale stocking distributor of building products and a major North American manufacturer of plywood and engineered wood products. The company emphasizes relationships, associate experience, engagement, and a respectful workplace culture. It offers a comprehensive benefits package, with many benefits beginning on the first day of employment.

Requirements

College degree or equivalent work experience in a related job function.
One to five years of building products experience and broad knowledge of building product lines.
Demonstrated effective interpersonal, organizational, and communication skills.
Ability to safely drive to customer locations and physically place product displays.
Extensive overnight travel is required.
May be required to drive a personal car to customer sites, including active construction sites.
May be required to work beyond normal business hours for cycle counts, promotions, and business travel.

Nice To Haves

Typically more than seven years of experience in a related job function.
Professional certification may be required.

Responsibilities

Market, quote, price, sell, and service national accounts, pro-oriented retailers, large DIY retail operations, industrial accounts, or a combination of these accounts.
Provide communications and promotional and merchandising materials, including displays, samples, literature racks, and catalogs.
Manage customer relations among national store contacts, customers, vendors, and Boise Cascade.
Develop promotional opportunities and attend and participate in customer promotional events.
Resolve customer issues, respond to complaints and receivables problems, and provide claims service.
Provide training and demonstrations to customers, customer associates, and contractors.
Maintain knowledge of competitor products.
Explore special-order opportunities.
Perform systems pricing maintenance and coordinate EDI.
Monitor inventory and review SKU mix by store or customer to identify sales and service opportunities.
Demonstrate commitment to safety, quality, environmental awareness, and continuous process improvement.
Perform other duties and responsibilities as assigned.