Locate Technician - Birmingham, AL

896f5333-df78-468b-a9c1-2355d214062a•Birmingham, AL
•Onsite

About The Position

Benchmark, a division of National Underground Group, provides damage-prevention solutions to utility companies and municipalities, as well as private utility-locating services to homeowners and contractors. The company uses 811-call-center contracts to locate and mark underground gas, water, sewer, electric, telephone, cable, and fiber facilities, helping prevent damage during excavation. Safety, high-quality work, and customer service are priorities. This role serves the Birmingham, Alabama area and may involve on-call work outside normal business hours. The Locate Technician uses mechanical and technical equipment, maps, and blueprints to locate underground utilities; communicates with managers, excavation crews, and homeowners; interprets job-order tickets; plans efficient routes; and removes and replaces manhole lids. The position involves independent outdoor work and travel across varied terrain and weather conditions. Instructor-led training is required to obtain locator certification.

Requirements

  • Willingness to learn; instructor-led training is required to obtain locator certification.
  • Ability to drive local roads, work outdoors, and operate independently.
  • Ability to perform locate duties before or after normal business hours when on call.
  • Valid driver’s license with an acceptable driving record.
  • Ability to access restricted or controlled areas, such as federal installations.
  • Excellent communication skills.
  • Strong work ethic.
  • Ability to use a computer to complete documentation and send and receive email.
  • Ability to lift, push, and pull at least 50 pounds.
  • Ability to walk varied terrain, including grass, ditches, wooded areas, and gravel, in construction zones and residential, commercial, industrial, and rural areas in all weather conditions; may require walking up to five miles in one day several times a week.

Responsibilities

  • Use mechanical and technical equipment to accurately locate underground telephone, electrical, cable television, gas, fiber-optic, water, and sewer facilities.
  • Communicate daily with managers, excavation crews, and homeowners about locate issues.
  • Interpret job-order tickets and respond appropriately to support customer satisfaction.
  • Read maps and blueprints to locate utilities accurately.
  • Determine efficient routes to locates in rural and urban areas.
  • Remove and replace manhole lids.

Benefits

  • Competitive time off plan
  • Medical, dental, vision, life, short-term disability, and long-term disability insurance available
  • 401(k) with employer match
  • Bonus opportunity based on personal and company performance
  • Career training and advancement opportunities
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