Delivery Technician - Birmingham, AL
About The Position
The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) and supplies in patient homes. The role includes educating patients on basic equipment use and safe operation while providing high-quality customer service and support to people who may rely on the equipment for life-sustaining needs. Technicians load and unload equipment, complete delivery and vehicle documentation, maintain supply components in patient profiles, assist with equipment cleaning and minor repairs, and perform routine vehicle checks. The position is based at a small, supportive branch and involves independent, hands-on work alongside a close-knit team. The service radius is up to 1.5 hours from the branch; most technicians take their trucks home unless unable. The regular schedule is Monday through Friday, 8:30 AM–5:00 PM, with on-call duties when needed on a Monday–Sunday rotation. On-call work is paid by stipend, and pay begins when leaving home for a call. Overtime is paid if on-call work results in more than 40 hours that week. Most callouts occur Saturday night and Sunday daytime. The anticipated salary range is $19.60–$20.96 hourly; another range stated in the posting is $19.00–$23.00 per hour. Actual pay may vary based on experience, skills, and location. The role is eligible for a Safe Driver Bonus.
Requirements
- Ability to lift, carry, and maneuver equipment weighing up to 50 pounds.
- High school diploma or equivalent.
- At least 21 years of age.
- Valid driver's license.
- Completion of Apria's Driver Training Program.
- English reading, writing, and speaking skills.
Nice To Haves
- Willingness to learn.
- Dependability.
- Adaptability.
- Strong customer service and bedside manner.
- Mechanical aptitude.
- Comfort entering patient homes.
Responsibilities
- Safely lift, carry, and maneuver equipment weighing up to 50 pounds during deliveries and setups.
- Deliver, set up, and pick up durable medical equipment and supplies inside patient homes.
- Provide clear, compassionate, professional instruction on equipment use.
- Provide customer service and support to patients who may rely on the equipment for life-sustaining needs.
- Load and unload equipment from the delivery vehicle.
- Respond to emergency delivery requests when needed.
- Accurately complete delivery logs, pickup forms, and vehicle documentation.
- Maintain supply components in patient profiles.
- Assist with equipment cleaning and minor repairs.
- Perform routine vehicle checks.
- Support additional duties as assigned.
Benefits
- Medical, dental, and vision care coverage.
- Paid time off plan.
- 401(k) plan.
- Flexible Spending Accounts.
- Basic life insurance.
- Short- and long-term disability coverage.
- Accident insurance.
- Teammate Assistance Program.
- Paid parental leave.
- Domestic partner benefits.
- Mental, physical, and financial well-being programs.
- Safe Driver Bonus eligibility.
- Paid on-call stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
