RIO Listings Coordinator

Qualtrics • Provo, UT

4d • Hybrid

About The Position

The Local Search Coordinator supports delivery of local search management services, from client onboarding and data implementation through ongoing maintenance across the web. The role works closely with Account Managers to maintain accurate, reliable client location data across major search engines and discovery platforms. It requires strong attention to detail, process orientation, persistent problem-solving, and the ability to manage complex data tasks in a fast-paced environment.

The coordinator applies local SEO tactics to improve search rankings and visibility for client locations, configures client data in the platform, manages data submission workflows, and identifies and resolves listing discrepancies across platforms such as Google, Bing, Facebook, and Yelp. The role also supports Account Managers with local initiatives and client inquiries and coordinates schedules and deliverables across multiple customer accounts.

The position supports standard Pacific Time business hours, 8:00 AM to 5:00 PM PST. Qualtrics uses a hybrid work model: employees work in the office three days per week—Mondays, Thursdays, and one day selected by the organizational leader—and may work elsewhere for the rest of the week.

Requirements

• At least 1 year of customer service, data entry, or time management experience.
• Computer savvy, with proficiency in MS Excel.
• Ability to manage multiple priorities under tight deadlines.
• High school diploma or equivalent.

Nice To Haves

• Advanced Excel skills.
• A bachelor's degree.
• Experience or strong interest in Local Search or Local SEO.

Responsibilities

• Apply local SEO tactics to improve search rankings and brand visibility for client locations.
• Set up new client data in the platform and manage end-to-end data submission workflows.
• Detect, investigate, and resolve data inconsistencies to preserve data integrity across search engines and discovery platforms, including Google, Bing, Facebook, and Yelp.
• Partner with Account Managers to execute local initiatives and efficiently resolve client support inquiries.
• Maintain schedules and deliverables across assigned customer accounts.
• Manage large datasets accurately during client onboarding and ongoing updates.

Benefits

• Medical, dental, and vision health plans.
• Opportunities to learn specialized digital marketing tools and develop a career in SEO operations.
• Paid time off, sick leave, and company holidays.
• 401(k) plan with matching company contributions.
• Hybrid work model with three in-office days per week and flexibility to work elsewhere for the rest of the week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED