RIO Listings Coordinator

Qualtrics • Provo, UT

3d • Hybrid

About The Position

The Local Search Coordinator supports the delivery of local search management services, from client onboarding and data implementation through ongoing maintenance across the web. The role works closely with Account Managers to maintain accurate and reliable client location data across major search engines and discovery platforms.

Success in this role requires strong attention to detail, process orientation, and persistent, creative problem-solving when addressing complex data-management challenges. The coordinator manages multiple client accounts and deadlines, communicates with Account Managers, clients, and platform providers, and learns digital platforms and technical workflows quickly. The role also offers opportunities to develop expertise in local SEO, search engine ecosystems, directory data flows, data-entry and quality-assurance workflows, and spreadsheet management.

Requirements

• At least 1 year of customer service, data entry, or time management experience.
• Computer proficiency, including proficiency in MS Excel.
• Ability to manage multiple priorities under tight deadlines.
• High school diploma or equivalent.

Nice To Haves

• Advanced Excel skills.
• Bachelor’s degree.
• Experience or strong interest in Local Search or Local SEO.

Responsibilities

• Apply local SEO tactics to improve search rankings and brand visibility for client locations.
• Set up new client data in the company platform and manage end-to-end data submission workflows.
• Detect, investigate, and resolve data inconsistencies to maintain accurate listings across Google, Bing, Facebook, and Yelp.
• Partner with Account Managers on local initiatives and efficiently resolve client support inquiries.
• Maintain schedules and deliverables across assigned customer accounts.
• Manage large datasets accurately during client onboarding and ongoing updates.

Benefits

• Comprehensive medical, dental, and vision plans.
• Opportunities for skill and career development, including learning specialized digital marketing tools.
• Paid time off, sick leave, and company holidays.
• 401(k) plan with matching company contributions.
• Hybrid work model: work in the office three days a week and work from a location of choice for the rest of the week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED