Lobby Officer

GardaWorld•Tulsa, OK

25d•$18 - $20

About The Position

GardaWorld Security Services is hiring a professional, customer-focused Lobby Security Officer to create a safe, secure, and welcoming environment. The officer serves as the first point of contact for employees, visitors, vendors, and guests while maintaining a visible security presence, delivering customer service, and protecting the client’s people, property, and assets. The position is full-time, scheduled Monday through Thursday from 5:30 AM to 4:30 PM, with pay of $18.00–$20.00 per hour. DailyPay is available to GardaWorld employees. Employment is contingent on successful completion of a background check and drug screening after an offer is extended.

Requirements

Must be authorized to work in the United States.
High school diploma or GED required.
Reliable transportation and ability to report to scheduled shifts on time.
Ability to work the assigned Monday–Thursday, 5:30 AM–4:30 PM schedule.
Ability to pass an extensive background screening process.
Strong interpersonal, verbal, and written communication skills.
Excellent customer service skills and a professional demeanor.
Basic computer proficiency, including Microsoft Office, email, and electronic visitor management systems.
Ability to multitask, stay organized, and maintain composure in high-pressure situations.
Current CLEET license or ability to obtain one.

Nice To Haves

Previous experience in security, hospitality, concierge services, or front desk operations.

Responsibilities

Professionally greet and assist employees, visitors, vendors, and guests as the first point of contact.
Monitor lobby activity and maintain a professional, safe, and welcoming environment.
Manage visitor registration, verify identification, issue visitor badges, and maintain accurate access records.
Monitor and control building access to ensure only authorized individuals enter restricted areas.
Operate surveillance cameras, access control systems, and communication equipment.
Respond professionally to visitor inquiries, phone calls, and requests for assistance.
Identify and report suspicious activity, security concerns, and potential safety hazards.
Respond promptly to incidents, emergencies, and alarms in accordance with established security procedures.
Maintain accurate daily activity logs, incident reports, and visitor records.
Communicate effectively with supervisors, property management, and client representatives.
Maintain a professional appearance and provide exceptional customer service.
Support emergency response procedures, including evacuations and coordination with first responders when necessary.